Jack Innes Email & Phone Number

London, England, United Kingdom

Surrey, England, United Kingdom

London, England, United Kingdom

● Mentored team members in guest service methods, providing feedback to help them achieve the highest service standards.● Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.● Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction.● Maintained exceptional customer service at peak times through strategic personnel management.● Provided a timely and efficient bar service for high levels of customer satisfaction.● Stayed up to date with company promotions, pricing, and menu changes to keep customers fully informed and deliver an outstanding customer service experience.

Seaham, County Durham

● Reviewed and edited final copy for accuracy andoversaw all phases of production.● Collaborated with web developers in the development of a new company website, ensuring consistency with brand marketing and message strategies.● Carried out campaign analysis and evaluation to continuously improve writing processes and campaign efficacy.● Incorporated SEO keywords into copy to increase search result rankings, driving an increase in sales via the company website.● Collaborated with brand media managers to add photos and videos to advertising and informational writing.● Wrote social media outreach posts on both informational and promotional topics.

Nottingham, United Kingdom

I helped to research and create interesting and informative content, including newspaper articles, promotional material and exhibition labels for the SKN Heritage Museum (now the National Carribean Heritage Museum).

Master'S Degree, Creative Advertising

Learnt the ins and outs of the creative process across a range of media. From writing briefs, idea generation, integrated and digital.

Bachelor’S Degree, Screenwriting, 2:1

Activities and Societies: University Hockey Team Graduated with honours in Scriptwriting for Film, Television and Radio. Completed.