Jack Ly

Jack Ly Email and Phone Number

Campaign Manager @ OMG23
Los Angeles, CA, US
Jack Ly's Location
Los Angeles, California, United States, United States
Jack Ly's Contact Details

Jack Ly personal email

n/a
About Jack Ly

Technical Business Manager under AT&T's Technical Development Program who has worked in Agile teams in large company-wide efforts and as a program manager for AT&T's cybersecurity organization. Deep passion for project management, digital marketing, media and entertainment.Always learning and improving!

Jack Ly's Current Company Details
OMG23

Omg23

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Campaign Manager
Los Angeles, CA, US
Jack Ly Work Experience Details
  • Omg23
    Campaign Manager
    Omg23
    Los Angeles, Ca, Us
  • At&T
    Technical Business Manager Ii
    At&T Jan 2022 - May 2024
    El Segundo, California, United States
    • Managed multiple cross-functional application and management teams to take projects and features from start to finish using Agile for project deliveries with the DirecTV STREAM team.• Created, optimized, and managed the process for resolving production defects, including the identification, troubleshooting, and resolution delivery for each issue, ultimately increasing overall team bandwidth for more critical user stories and features.• Examined and evaluated current documentation workflows, identifying ways to refine the processes, and presented findings and action items to executive teams which led to a change in existing procedures and an increase in productivity within the broader DirecTV STREAM team.• Onboarded 40 internal AT&T applications monthly to the AT&T Security Information and Event Management platform as a program manager by collaborating with numerous app teams and guiding them through the intake questionnaire to increase the number of apps compliant with AT&T security policies and exceeding the 2023 goal of number of compliant applications by 109%.• Scheduled meetings with app teams to discuss planning, troubleshooting, and addressing questions to streamline the onboarding process for prospective application teams.• Refined PowerBI dashboards as a PowerBI developer by creating clearer and more concise visualizations for easier comprehension.• Spearheaded the rollout of a new company-wide social media platform in a team of four by coordinating with AT&T leadership, introducing the platform to a subgroup of AT&T employees, and providing data/analytics on overall engagement and use of the platform.• Prepared applications for operationalization by verifying logs are smoothly connected to the rsyslog servers, pushing the application through the onboarding process, and increasing the number of ready-to-go applications.
  • Extensishr
    Human Resources Associate
    Extensishr May 2021 - Dec 2021
    Woodbridge, New Jersey, United States
    • Responded to inquiries via phone and email regarding payroll, benefits, employee onboarding/terminations, leave of absence, and employee portal self-service for the employees of over 800 unique employers.• Worked as a team to ensure client satisfaction in benefit renewal and confirmation during the 2021 open enrollment period.• Increased the overall net promoter score for the Employee Solutions Center by receiving high promoter scores after swiftly responding to employee inquiries.
  • Darden
    Server
    Darden Sep 2016 - Dec 2021
    Edison, New Jersey
    • Satisfy and anticipate guests’ needs when dining. Engage and interact with guests in order to provide them with a pleasant dining experience.• Coordinated and organized the seating chart of the restaurant. Greeted guests and provided them their needs for a pleasant dining experience.
  • Sivantos Group
    It Intern
    Sivantos Group May 2019 - Aug 2019
    Piscataway, Nj
    • Troubleshot and resolved a wide range of software, hardware, and network issues relating to the technical infrastructure. • Maintained and installed operating systems, software, and new hardware to increase user efficiency and quality of experience.• Onboarded newly hired employees and provided them with the proper technologies for their duties. • Provided assistance with Windows 10 operating system rollout.

Jack Ly Education Details

Frequently Asked Questions about Jack Ly

What company does Jack Ly work for?

Jack Ly works for Omg23

What is Jack Ly's role at the current company?

Jack Ly's current role is Campaign Manager.

What is Jack Ly's email address?

Jack Ly's email address is jl****@****den.com

What schools did Jack Ly attend?

Jack Ly attended Rutgers University, Rutgers University.

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