Jacklyn Wilson Email and Phone Number

Android Business Development

Project Management & Research Office Management & OrganizationCustomer ServiceEvent & Conference PlanningTeam Administrative Assistance & FacilitationMotion Capture Model & Voice ActorIP Patent Filing

Project Management: Security Alarm Permit Administrator duties included issuing & tracking permits, recording and tracking false alarms, assessing & tracking finesPublic Speaking & Communications: Neighborhood Watch Coordinator duties included public speaking, tracking crime data, public point of contact for crime prevention & assistance, write monthly articles on crime prevention for the town's web based newsletter Event Planning & Research: Planned annual police involvement in the National Night Out celebration (mobile event), Community Hero Award recipient celebration (April 2015), assisted in biannual open house and annual 4th of July events, yearly summer events downtown, assisted with planning and execution of local non-profit anti-drug 5k walk (March 2015)

• Customer Service: Answered all incoming phone lines for a 64,000+ resident city and 100+ employee police department including: non-emergency, 911, allied agencies, and all internal requests for assistance • Project Management & Administrative Assistance: Researched, requested, and prepared confidential documentation for up to 15 on duty officers • Research & Communication: Interviewed citizens, summarized essential complaints, areas of focus, and distilled information for easy interpretation• Multi-tasking: Maintained two conversations simultaneously and completed time-sensitive tasks while also addressing frequent interruptions• Communications Training Officer (CTO) - Taught all entry level and lateral appointees proper technique, and working knowledge of dispatch responsibilities and expectations; including objective evaluation and documentation of trainee progress