Jacklyn Osomade Email & Phone Number

Lagos State, Nigeria

Ikoyi Lagos

-Anti-fraud Compliance-Credit Bureau management-Credit Underwriting-Credit Risk Management-Products credit management-Policy compliance-Performance Review-Risk Analysis and Reporting

• Credit Risk Underwriting• Credit data and financial statements analysis to determine credit worthiness• Credit Bureau Review• Special Credit Products Management• Performance and monitoring review• Risk Report Analysis

Yaba Lagos

Duties • Ensure Prompt and timely lodgment of cheques as and when due• Inform customers 7 days and 48hours before lodgment is carried out• Post payments to customers account on ERP• Prepare portfolio reports as and when due• Liaise with client engagement services to ensure timely customer notice are sent • Follow up on returned cheques with Account officers /Customers• Ensures that returned cheques not resolved between 0-29 days are referred to recovery unit for proper action.AchievementI achieved above 85% returned cheque resolution within 24 hours of an incidence of customer of returned cheques –through effective communication effective communicationAs Credit control officer at Rosabon Financial services, there have been 0% incidence reporton customer dissatisfaction since the second month of my resumption.

Ikeja Lagos

Duties:• Responsible for flight reservation and itinerary planning for customers • Effective handling of customer’s enquiries regarding flights and Holiday Destinations• Prepare Invoices and send same to customers

Lagos

Duties:• Address and respond promptly to customer’s complaints and inquiries regarding products and services• Keep records of stocks• Distribution of products to respective customers• Maintaining good and professional communication with customers by telephone or in person.• Getting feedback from customers to ensure adequate satisfaction. • Ensure continuous customer satisfaction at all times by accurate delivery of products• Maintain proper documentation of daily sales to ensure proper reconciliation