- Specializing in Identity Access Management (IAM).- Requirements Gathering and QA Testing experience for multiple client engagements.- Experience onboarding multiple applications to SailPoint IIQ, developing various out of the box connectors including: JDBC, Web Services, Delimited, and others.- Experience developing multiple types of Rules for data transformation and handling in SailPoint IIQ- Strong Understanding of Lifecycle Management in SailPoint IIQ and experience developing Custom JML Workflows- Leveraged Java BeanShell for development and importing of Custom Rules and Workflows into SailPoint Identity IQ (IIQ)- Exercised strong communication skills and ability to work on an agile development team- Worked to create a strong and healthy client relationship, while delivering value on multiple projects

- Created the 1st Annual Greek Day of Service at JMU, involving several local community service events- Facilitated community service projects for members of the fraternity and sorority community.-Planned and implemented programs that contributed to unity in the fraternity community.-Served as a resource to colony/chapter officers in the areas of colony/chapter and community development- Attended Weekly executive meetings to discuss the development and government of the 20 Fraternal Chapters at James Madison University-Participated on duty with an Assistant Greek Coordinator as necessary.-Upheld moral and behavioral standards consistent with those of a leader in the fraternity and sorority community.

• Worked in an agile work environment on a SCRUM team to develop a Spring Boot REST API in Java for the claims department• Utilized Swagger UI Documentation Tool, MapStruct, and Gradle to create a working REST API for USAA• Practiced thorough testing strategies of endpoints using Postman, along with writing of local functional tests

-Acquired and maintained comprehensive product and service knowledge to ensure effective customer service delivery-Managed a high volume of calls to answer questions, process orders, and resolve customer issues-Increased sales efforts by identifying appropriate times to up- and cross-sell products-Efficiently navigated multiple computer systems and databases

- Served on the Executive Board of a growing chapter of over 108 members- Weekly executive board group meetings to create budgets, address issues and plan for the chapter- Acted as a resource for the mental and physical health of all members- Guided the chapter with the delivery of informational presentations regarding Fire Safety, Responsibility & Mental Health - Collaborated with guest speakers and other on-campus student organizations

-Collaborated with management to improve sales via marketing and social engineering-Recommended products to customers in Pro Shop to purchase, catered to individual needs- Operated cashier station and was responsible for handling and counting or currency and points system used to purchase rounds- Monitored phones and scheduled tee times verbally- Mentored many new workers to bring them up to speed on company operations and training, acting as a senior in the position-Constantly managed online spread sheet, updating times and handling transactions within the program- Maintained sustainability & organization of clubhouse resources and merchandise