Jack Morris Email & Phone Number
Who is Jack Morris? Overview
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Jack Morris is listed as Sr. Vice President of Third Party Sales at InteLogix, a company with 742 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Jack Morris.
Jack Morris previously worked as Vice President of Business Development at Nationwide Recovery Service® and Head of Sales and Account Management - CcaaS / UcaaS / SaaS at Yks Global Enterprises. Jack Morris holds Ba, Business from The University Of Georgia.
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About Jack Morris
CcaaS/UcaaS/SaaS Leader with 20+ years of experience in Sales and Customer Success, Retention and Extension of engagements, upselling and cross-selling. A proven history of client development, surpassing goals; and developing long-lasting, profitable relationships with clients. Senior Accounts Director | Client Success | Revenue LeaderEmail: jackmorrisjr@hotmail.com Adept in challenger sales strategies, team leadership, and product delivery in software and platform as a service. I am passionate about integrating a career’s worth of experience in client development & analytics, creation of scalable and successful process and workflows, escalation resolution, the creation of outstanding work cultures, and the development of team members to enable superior performance at all levels.CORE COMPETENCIES• CcaaS | SaaS veteran with expertise in Software as a Service center solutions and staffing• Challenger/Solution Selling methodology• Land | Expand | Retain | Repeat approach• Accurate revenue trending and forecasting• Cross functional team enthusiast, and collaborative coachACCOMPLISHMENTS:• Crafted/refined a growth framework, leveraging consultative sales and account management engagements, to deliver more than 832% ACV revenue growth, for 8 years and counting.• Led a sales account management team, covering more than 165 clients, with $20m+ ARR, to quota exceeding annual results. • Deployed analytics and processes, increasing revenue by driving client product adoption, service value reinforcement (ROI discussions), and risk analysis (shrinkage/churn reduction). • Reduced client churn from 43%, to <10% in year 1 of program launch. Leveraged client feature adoption, up-selling, and contract extensions, to promote the positive impact. Client churn is now less than 3% YOY.• Optimized onboarding processes with sales and project management to increase launch success, and raise first term MRR to an average of 135% of contract levels. • Hired, trained, and developed 18 specialists, to form a global client support team. Located across three continents, the team increased same day trouble ticket resolutions, and work order accuracy, by 57%.• Successfully grew revenues and valuations for Empire Solutions, LiveVox, VoApps, and CollectionsX, as member of the team preparing the groups for their profitable acquisitions, and/or IPOs.Contact me at jackmorrisjr@hotmail.com TECHNICAL TOOLKIT: ConnexOne, LiveVox, Amazon Connect, Intelligent Contacts, Genesys, Ring Central, Zuora, TCN, Salesforce, JIRA, Hubspot, Gainsight, Slack, Teams
Jack Morris's current company
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Jack Morris work experience
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Vice President Of Business Development
Current
Head Of Sales And Account Management - Ccaas / Ucaas / Saas
CurrentThrough our offerings of Sales Transformation consult and development, Cloud Contact Center sales and consulting, and performance analytics services, we deliver fast and efficient customer support, care, tech support, sales, AI operations, to our contact center clients, leveraging the most advanced CcaaS and SaaS offerings. YKS enables clients, to grow and.
Vice President - Strategic Accounts
- Executive lead on post sale activities (implementation, growth/upsells, renewals and retention of the client base). Collaboration with sales, product, marketing, and finance stakeholders, drives alignment to maximize.
- Deployed customer success program, and raised customer retention more than 20%, to an overall 96%+ rate.
- Targeted engagements with growth accounts have increased annual recurring revenue by 143%.
- Raised market value by strategically expanding service agreements from zero/MTM, to 2 and 3 year renewal terms. Locked in revenue for multiple years. Implementation and SME development:
- Coordinated across teams, and optimized process to accelerate revenue growth for new clients.
- Implemented success processes, to drive a 50% decrease in project time to get to UAT. Revamped the SME training process, to augment user acceptance and value propositions in the services. Competitive Analytics
Sr. Director Of Strategic Accounts And Customer Success
Promoted again to develop customer success staff and processes, to grow existing account revenue, increase retention rates, up sales and cross sales. Exceeded annual quotas six years straight, by collaborating with sales, solution design, professional services, support (TAMs and CSMs), and project implementation teams. Guiding and coaching the teams, to.
Director Of Customer Success
Promoted to develop and lead an international client success operation, with teams in Atlanta, San Francisco, Mexico City and Bangalore. The department provided excellent professional services and consultation for customers. Implemented a knowledge based support training program, and consistently achieved on-time deliverables. Developed and implemented.
National Accounts Director
As a midmarket Account Executive, I exceeded annual new logo sales targets ($2m), on-boarding an average of 32 clients per year. Leveraging industry experience, and engaging in a consultative sales process, enabled me to provide solutions, and long term engagements with my clients. Key markets serviced were credit and collections, healthcare, and fintech.
Vice President
- BPO start-up co-founder, with full P&L responsibility for sales, IT, finance, and BPO operations.
- Launched in 2005, providing cloud technology and services to financial, healthcare, and utility clients.
- Grew the company from $0 to a $5 million business in 24 months,
- Designed as an acquisition target, we sold Empire in 2008.
Sr. Director Of Sales
Vice President Sales
Enterprise Accounts Director
Jack Morris education
Ba, Business
Mba, Business
Aa, Liberal Arts
Frequently asked questions about Jack Morris
Quick answers generated from the profile data available on this page.
What company does Jack Morris work for?
Jack Morris works for InteLogix.
What is Jack Morris's role at InteLogix?
Jack Morris is listed as Sr. Vice President of Third Party Sales at InteLogix.
Where is Jack Morris based?
Jack Morris is based in Atlanta Metropolitan Area, United States, United States while working with InteLogix.
What companies has Jack Morris worked for?
Jack Morris has worked for Intelogix, Nationwide Recovery Service®, Yks Global Enterprises, Voapps, Inc., and Livevox.
How can I contact Jack Morris?
You can use AeroLeads to view verified contact signals for Jack Morris at InteLogix, including work email, phone, and LinkedIn data when available.
What schools did Jack Morris attend?
Jack Morris holds Ba, Business from The University Of Georgia.
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