• Supported teams across 12 accounts with successful execution of PR campaigns including story creation, materials development, media targeting and pitching, and internal/external communications;• Drafted daily, weekly and monthly client facing reports for clients such as Samsung, Club Med and Miami Tourism;• Researched, compiled and analysed client media coverage and KPI data for up to five clients simultaneously;• Assisted with research utilized to support new business and top-tier media opportunities; • Compiled media lists based on client objectives to reach target audiences using Cision;• Assisted with event planning, including briefing books, media check-in, car service logistics; and post event reports• Executed administrative tasks facilitating client and media shipping/messenger services, coverage clipping as well as ongoing account support.

• Supported implementation of various communications/marketing efforts as part of company rebranding process;• Designed internal and external communications, including eCommunications, promotions and other marketing materials;• Maintained company’s online presence; updated blogs, public websites and intranet content; • Monitored various online metrics and generated reports when needed;• Participated in event planning and preparation; including logistics, event presentations, and check-in supervision;• Provided administrative and research support for other large communication projects as assigned.

• Assisted in project planning, coordination and monitoring of a new soft debts collection system;• Produced support documents and training guides for new banking procedures across African banking networks;• Gathered and analyzed Key Performance Indicators and prepared KPI reports for management;• Ensured internal compliance with new operational risk management processes and procedures.

• Sourced and screened potential candidates for interviews;• Participated in face to face interviews and completed reference checks;• Drafted all documentation for assignments such as advertisements and job descriptions;• Facilitated roll-out of new in-house HR policies and procedures;• Ensured documentation was filed was in compliance with the required procedures, laws and regulation.

• Worked with customers in a courteous and professional manner;• Key Holder entrusted to open and close premises;• Carried out essential day to day operations: reconciling daily tills, counting cash and preparing money for lodgement; • Checked goods inwards and dealing with any discrepancies