Jack M. Email & Phone Number

- Managed and maintained Kubernetes clusters to ensure high availability, scalability, and efficient container orchestration for mission-critical applications.- Automated development and deployment processes using Jenkins CI/CD pipelines, streamlining the continuous integration and continuous delivery of software applications.- Configured and optimized Kafka clusters, enabling real-time data streaming and event-driven architecture for data processing, analytics, and application integration.- Collaborated with development teams to design, implement, and maintain APIs, ensuring efficient data communication and integration between different services and systems.- Proficiently employed Docker containerization to encapsulate and deploy applications, enhancing portability, resource efficiency, and consistency in software deployment processes.- Integrated AWS services such as RDS, EC2 instances, IAM, S3, and Athena to create a robust data ecosystem, enabling secure, scalable, and efficient data storage, processing, and querying solutions.- Became proficient in Python for developing robust, scalable software, and skilled in Go for crafting high-performance, concurrent applications, capitalizing on its efficiency and simplicity.

- Created a data analysis interface capable of processing raw data and storing relevant information, improving data accessibility and utilization. Developed and maintained data pipelines using Python.- Developed and maintained efficient data pipelines using Python, enhancing data processing capabilities and ensuring the reliability of data-driven solutions.- Proficiently utilized SQL to query and analyze large datasets, extracting valuable insights and contributing to data-driven decision-making processes.- Actively contributed to software development projects using JavaScript, enabling the creation of interactive and user-friendly web applications, while ensuring a seamless user experience.- Implemented RESTful APIs to facilitate data communication between applications, enhancing interoperability and enabling efficient data exchange across various systems and services.

Brooklyn, New York, United States

- Spearheaded and guided a high-performing team to establish and nurture robust client relationships, driving product sales, and fostering client loyalty.- Expertly managed customer relationships, ensuring exceptional service by promptly addressing inquiries, concerns, and feedback with a professional approach, bolstering overall customer satisfaction.- Excelled at delivering compelling presentations and product demonstrations, leveraging in-depth knowledge of customer preferences and needs to consistently exceed sales targets, while effectively promoting Apple products.- Demonstrated exceptional problem-solving capabilities by efficiently resolving intricate customer issues, including technical support and warranty claims, contributing to an enhanced customer experience and overall customer retention.- Leveraged data analysis techniques to gain valuable insights into customer behavior and market trends, enabling data-driven decision-making and the development of targeted strategies to boost sales and enhance the customer experience.

Bachelor Of Arts - Ba, Double Major In Computer Science And Philosophy

Undergraduate Coursework: Operating Systems; Databases; Algorithms; Object-Oriented Programming; Calculus III. GPA: 4.0

Education record

Activities and Societies: Rigorous full-stack web development intensive