Jack Petty

Jack Petty Email and Phone Number

D2C Operations Leader - Service Owner, Specialty CRAs at Equifax @ Equifax
atlanta, georgia, united states
Jack Petty's Location
Dacula, Georgia, United States, United States
Jack Petty's Contact Details

Jack Petty personal email

n/a
About Jack Petty

Proven track record as a successful manager of people, projects and processes on the operations side of several industries.Specialties: Team building, process analysis and design, management development

Jack Petty's Current Company Details
Equifax

Equifax

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D2C Operations Leader - Service Owner, Specialty CRAs at Equifax
atlanta, georgia, united states
Website:
equifax.com
Employees:
13563
Jack Petty Work Experience Details
  • Equifax
    Service Owner, Small E
    Equifax Jan 2020 - Present
    Alpharetta,
    Responsibilities include:- Map. write, publish and maintain complex business processes- Identify and address process breakdowns and system defects- Perform routine internal process audits- Recommend and implement automation and process improvements- Measure, report, evaluate and improve service performance and quality- Conduct complex trending and analysis, respond quickly with corrective/preventative action plans. - Mitigate compliance issues
  • Assurant
    Director, Operations Excellence For Global Preneed Division
    Assurant Apr 2007 - Oct 2019
    Duties include:-Build capacity models, process maps, financial analysis, provide workflow management and productivity data to enterprise-Identify opportunities for process improvement, develop solution and coordinate implementation-Analyze data for trends, "tell the story" -Coordinate client/site reporting and lead strategic initiatives-Plan and develop budget-Liaison between technical and business staffSignificant accomplishment:·Lead the automation of a manual operations process, saving 30% in FTE cost in 2016
  • Semi Trailer Services
    Business Manager
    Semi Trailer Services Feb 2003 - Dec 2006
    Duties include:·Purchase and sell equipment·Manage the daily operations of a small business (10-15 employees, offices in Atlanta, GA and Dallas, TX)·Maintain and reconcile business accounts·Personnel administration·Vendor management·Implement technology solutions for more efficient operations ·Create and implement policy and proceduresSignificant accomplishment:·Designed and implemented an Access database to track equipment location, costs, maintenance and sales information. The database currently houses information for thousands of trailers nationwide.
  • Bank Of America
    Vice President
    Bank Of America 1987 - 2002
    Duties include:·Manage a staff of 1-8 associates·Identify, document, and institute common procedures and “best practices” to be used nationwide.·Work with and support transition teams to ensure smooth integration of merged and acquired banks.·Project manager for various large, cross functional projects with nationwide scope·Workflow modeling, simulation and forecasting; automation of scheduling processSignificant accomplishments:·Took over a struggling Due From Reconcilement department and implemented procedures and controls to bring all reconcilements current and accurate.·Consolidated 4 regional financial data entry systems into one nationwide system

Jack Petty Skills

Team Building Coaching Analysis Cross Functional Team Leadership Call Center Relationship Management Leadership Development Leadership Organizational Development Six Sigma Change Management Customer Satisfaction Employee Relations Customer Service System Administration Performance Management Program Management Project Management Training Business Analysis Vendor Management Team Leadership Microsoft Excel Outlook Account Management Risk Management Sales Integration Project Planning Business Process Improvement Management Financial Analysis Underwriting Human Resources Microsoft Office Visio Talent Acquisition Access Microsoft Word Inventory Management Public Speaking Recruiting Business Strategy Employee Engagement Negotiation Software Documentation Business Process Management Consulting Powerpoint Sdlc

Jack Petty Education Details

Frequently Asked Questions about Jack Petty

What company does Jack Petty work for?

Jack Petty works for Equifax

What is Jack Petty's role at the current company?

Jack Petty's current role is D2C Operations Leader - Service Owner, Specialty CRAs at Equifax.

What is Jack Petty's email address?

Jack Petty's email address is ja****@****ant.com

What schools did Jack Petty attend?

Jack Petty attended Mercer University.

What skills is Jack Petty known for?

Jack Petty has skills like Team Building, Coaching, Analysis, Cross Functional Team Leadership, Call Center, Relationship Management, Leadership Development, Leadership, Organizational Development, Six Sigma, Change Management, Customer Satisfaction.

Who are Jack Petty's colleagues?

Jack Petty's colleagues are Kevin Alfaro Aguilar, Deb Martin, Austin Cox, Mustafa Kurt, Jayden Davis, Anuradha Kesidi, Miguel Baez Contreras.

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