Coordinator - Media, Web & Membership
London
Promoted from Officer to Coordinator within first year. Led team for six months whilst manager on maternity leave.Designed, built, managed and maintained a website of c.25,000 mixed media records. Using up-to-date UX/UI practices, Google Analytics, WordPress Plugins and leveraging SEO schemas, I grew users by 90% in first year and reduced bounce/exit rates by more than 25%.Played key role in collaborative technology projects, particularly focusing on design/implementation of digital outputs - this included design and testing/debugging of a cloud storage suite, as well as developing an associated publicity site.Managed digital assets, edited videos/stills/graphics for social media campaigns and screenings, and produced copy for articles/pages on associated platforms.Gained experience with all aspects of project coordination, including budgeting, fundraising, communications, presenting and reporting.Acted as the administrative hub, managing and maintaining relationships with members, handling website/licensing enquiries, and carrying out annual customer surveys.