Jack Miller Email & Phone Number

Cincinnati, Ohio, United States

• Partnered with COO to lead efforts for reimplementation of warehouse management system which was driving significant operational inefficiencies and added cost.• Performed root-cause analysis to identify issues and bottlenecks in fulfillment process for both direct-to-consumer and wholesale channels.• Optimized packaging and shipping specifications resulting in a 54% decrease in rework driven by box selection error and created standard operating procedures for key departmental processes.• Developed new KPIs and management dashboard to build insight into performance of the assembly department.

Brevard, North Carolina, United States

Lead counselor for cabin of 10 campers and rock-climbing instructor. Responsible for supporting campers’ growth and development. Received exceptional feedback on leadership and mentoring and asked to return multiple summers.

Cincinnati, Ohio, United States

• Managed and led warehouse kaizen teams for VP of Warehouse Operations. Improved overall efficiency of the warehouse and optimized segments of the supply chain. Monitored project targets and measured performance before and after improvements. Presented data and progress to VP and COO.• Restructured shipping line resulting in ~300% improvement in daily output and created an optimized pick to box operation• Performed financial evaluation of problem SKUs and their root cause of below target profitability. Identified excess damages and returns as key issue. Recommended selective SKU rationalization and elevated selling prices to help improve overall profitability and account for higher costs.

Bachelor Of Science - Bs, Industrial Engineering

Certificate, Business Administration And Management, General

Certificate, Engineering Data Analytics

Certificate, Consulting