Jackson Ames Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

As an Airport Operations Intern in the Projects and Execution team at United Airlines, I was a critical member of the seven-person team, using my previous data analytics, time management, and organizational skills. Collaborating with other departments at the George Bush Intercontinental Airport (IAH), I dove into and completed several projects that enhanced the efficiency and experience of its users, particularly by taking a consumer- and employee-focused approach, backed by relevant, analyzed… Show more As an Airport Operations Intern in the Projects and Execution team at United Airlines, I was a critical member of the seven-person team, using my previous data analytics, time management, and organizational skills. Collaborating with other departments at the George Bush Intercontinental Airport (IAH), I dove into and completed several projects that enhanced the efficiency and experience of its users, particularly by taking a consumer- and employee-focused approach, backed by relevant, analyzed data.Key Achievements and Responsibilities- Completed 6 large-scale airport projects to carryout improvements in aircraft turn process flow, technological implementation and security line reorganization in terminal lobbies to raise customer satisfaction and improve brand image, and creation of internal standard operating procedures to improve thousands of employees’ safety, understanding, and performance- Performed hundreds of in-depth observations and audits within these projects to identify pain points in operational efficiency; hypothesized solutions and implemented improvements, then observed increased performance metrics- Analyzed hundreds of thousands of flight logs that captured numerous data points in Excel and performed analysis and interpretation of large data sets to find several compliance metrics and see comprehensive performance; presented analysis through dashboards, graphs, and PowerPoint presentations to senior management Show less

College Station, Texas, United States

As the Communications Assistant at Flourish at Texas A&M, I assisted in curating our brand image and marketing, frequently collaborating with my colleagues to develop strategies to promote attendance of staff and faculty to our daily programs.Key Achievements and Responsibilities- Designed a new website, establishing a central location for the faculty and staff of Texas A&M to discover employee wellness resources, along with maintaining regular updates to site- Conceived and… Show more As the Communications Assistant at Flourish at Texas A&M, I assisted in curating our brand image and marketing, frequently collaborating with my colleagues to develop strategies to promote attendance of staff and faculty to our daily programs.Key Achievements and Responsibilities- Designed a new website, establishing a central location for the faculty and staff of Texas A&M to discover employee wellness resources, along with maintaining regular updates to site- Conceived and published 10 pieces of social media content per week with the Communications Specialist, working with staff to organize a monthly content calendar- Posted any and all new events created by the Program Coordinators in a timely manner on platforms of Facebook and website and app Show less

College Station-Bryan Area

As an Intern at Om Grown Yoga, I assisted in creating an updated and understandable business front, from redesigning the website, upgrading backend client and scheduling systems, and enhancing the customer experience.Key Achievements and Responsibilities- Redesigned business website, devising a cohesive digital business front for leading boutique yoga studio in the Bryan-College Station area, resulting in increased membership sales; upgraded scheduling platform and client database… Show more As an Intern at Om Grown Yoga, I assisted in creating an updated and understandable business front, from redesigning the website, upgrading backend client and scheduling systems, and enhancing the customer experience.Key Achievements and Responsibilities- Redesigned business website, devising a cohesive digital business front for leading boutique yoga studio in the Bryan-College Station area, resulting in increased membership sales; upgraded scheduling platform and client database to boost internal and external efficacy; offered tailored support to hundreds of clients by through targeted conversation Show less

Northville, Michigan

As a Bookseller and Barista at Barnes & Noble, I provided superior customer service by identifying successful sales language and serving customers in a timely manner.Key Achievements and Responsibilities- Trained in all aspects of retail operations as a Customer Service Representative on the sales floor, a Cashier, and a Barista in the Café for the most profitable Barnes & Noble of Michigan and Northeast Region- Prepared hundreds of various specialty drinks and food items

Master Of Science - Ms, Finance

Bachelor Of Science - Bs, Economics

Activities and Societies: Executive Vice President of Programs for the Memorial Student Center (MSC), Progressively Reaching Excellence.

Education record

Activities and Societies: Marching Band, Key Club