• Full-time customer service position where I applied a wide range of skills to deliver exceptional service at a world class resort. • Mentored and trained new hires, fostering effective leadership and communication skills. • Adapted to various positions, demonstrating versatility and the ability to learn quickly. • Demonstrated significant attention to detail in tailoring individualized equipment to ensure maximum safety standards were met.

- Managed multiple simultaneous time-sensitive projects for sales managers.- Designed and created concise, detailed presentations to pitch SNY’s services to prospective clients. - Worked extensively on Excel (updating revenue reports, creating insertion orders). - Researched and presented ideas regarding new advertisement opportunities in weekly team meetings. - Managed client relationships via co-hosting current and prospective clients at the SNY suite at Citi-field.

I provided legal assistance for the head criminal defense attorney at the firm. - Recorded and summarized client-facing meetings, drafted correspondence with attorneys and clients, and maintained his schedule for meetings and court appearances. - Drafted transmittals, redacted police reports, prepared and proofread complex legal documents.

- Part of a team that oversaw the implementation of COVID protocols in all of UCSB’s D1 athletic sporting events. - Provided court-side and technical assistance during sporting events.

Served as the head of all academic matters in my sorority. - Implemented new and creative projects to motivate the chapter academically - Problem-solved with members to create successful study plans

Part of a small team that provided in-room food and beverage service at this luxury resort during COVID. - Maintained a high level of customer satisfaction- Based on my performance, was selected to train new employees- Demonstrated a level-headed and positive demeanor in a job where I was often put into fast-paced and high pressure situations.

Served as the Liaison between the club and the manager of the sorority. - Facilitated communication between the club and sorority manager- Worked together to implement sustainable measures in the chapter house.- By presenting the house board with relevant facts and statistics, I was able to set the project of installing solar panels on my sorority house into motion.