With three decades entrenched in the dynamic world of logistics and operations at AT&T, I've not only witnessed the evolution of supply chain management but have been instrumental in driving its innovation. My journey spans from streamlining warehousing operations to fostering lasting vendor relations and leading high-performance teams that consistently surpass project goals.Every role, every challenge encountered has been an opportunity - to refine processes, to mentor burgeoning talents, to implement strategies that align with changing business landscapes. I pride myself on my analytical prowess, being able to decipher complex business requirements, and translating them into actionable and impactful solutions.Beyond the numbers and strategies, my passion lies in people. Building, guiding, and nurturing teams that share a unified vision is where I believe true organizational success is rooted. Whether it's collaborating with senior leadership or standing shoulder-to-shoulder with my team on the warehouse floor, my mission remains constant: to enhance efficiency, ensure excellence, and elevate every stakeholder's experience.
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Logistics Vendor ManagerAt&TDallas, Tx, Us -
Logistics Vendor ManagerAt&T Aug 2021 - PresentLancaster, Texas, United States• Elevated the strategic oversight of the supply chain, streamlining and optimizing vendor management.• Orchestrated operations during turbulent periods, realizing $1.6M in savings while maintaining a 94% client satisfaction rate.• Pioneered strategic vendor engagement initiatives, reducing invoice processing times by over 70%.• Established critical partnerships, reinforcing AT&T's position as a market leader in logistics.• Developed and maintained best practice procedures, ensuring seamless operations during peak periods.• Streamlined third-party logistic transportations, bolstering operational efficiency across seven states.• Implemented state-of-the-art technology solutions to enhance real-time tracking and reporting capabilities. -
Lead Logistics CoordinatorAt&T Jan 2019 - Aug 2021Lancaster, Texas, United States• Directed a dynamic team of 185, ensuring top-tier performance and excellence in warehousing operations.• Instituted operational processes that led to a remarkable 98% On-Time Delivery rate YoY.• Cultivated a culture of continuous improvement, driving the team to a 99% Circuit Pack Scanning compliance EOY rate.• Facilitated key partnerships, enhancing the distribution center's reach and operational capabilities.• Introduced an innovative facility evaluation system, prioritizing safety and efficiency in the working environment.• Championed weekly safety meetings and training, achieving an unprecedented record of zero warehouse accidents.• Played a crucial role in budgetary planning and administration, ensuring optimal resource allocation. -
Logistics Manager - Southwest Distribution CenterAt&T Jan 2010 - Jan 2019Lancaster, Texas, United States• Led the transformation of logistical operations, consistently surpassing established KPIs.• Demonstrated astute financial management, achieving a spend budget saving below $1.8M and curbing DC overtime by $120K.• Spearheaded initiatives leading to a 99% Fill Rate and 100% Processing Units per Hour rate YoY.• Fostered team growth, instituting training programs that emphasized quality, safety, and productivity.• Initiated collaborations with supply chain executives, aligning operational strategies with company-wide goals.• Pioneered audit programs, bolstering data integrity and improving reporting processes.• Garnered recognition for maintaining a stringent corporate Environmental Health & Safety Plan, achieving zero accidents annually. -
Supply Chain Logistics ManagerAt&T Jul 2007 - Jan 2010Lancaster, Texas, United States• Revolutionized inventory management, consistently achieving a 99% inventory count accuracy.• Harmonized team assignments with KPI tracking, ensuring timely and top-quality project delivery.• Introduced innovative supply chain strategies, driving improvements in operational efficiency.• Collaborated closely with other department heads, ensuring alignment of logistical processes with overall company goals.• Maintained a rigorous schedule of process evaluation, consistently seeking and implementing improvements.• Championed team training and development, cultivating a culture of excellence within the department.• Managed and optimized the flow of goods, ensuring efficient and timely delivery to clients. -
Senior Technical AnalystAt&T Jun 2002 - Jul 2007Revolutionized technical support strategies, significantly improving resolution times and customer satisfaction. -
Installation ManagerAt&T May 2001 - Jun 2002Orchestrated high-profile projects including collaborations with the White House Communication Agency, amplifying AT&T's reputation in the sector. -
Customer Service TechnicianAt&T Feb 1995 - May 2001 -
Customer Service RepresentativeAt&T Nov 1990 - Feb 1995
Jacqueline Jackson Education Details
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Graphic Arts -
Accelerated Technical Electronics Training
Frequently Asked Questions about Jacqueline Jackson
What company does Jacqueline Jackson work for?
Jacqueline Jackson works for At&t
What is Jacqueline Jackson's role at the current company?
Jacqueline Jackson's current role is Logistics Vendor Manager.
What schools did Jacqueline Jackson attend?
Jacqueline Jackson attended Austin Peay State University, El Paso Community College.
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