•Graduate Admissions Counselor, worked with more than 50+ students as a client base. •Counseled first-time students for graduate level classes.•Trained with CRM system management.•Conducted specific call strategies and appointment-based calls to prospective and current students.

•Organized and facilitated a dozen public tours of the Working Waterfront along the Port of San Diego.•Responded to and resolved problems for over 1,500 participants who attended the public tours.•Organized and updated an extensive federal and state grant Excel spreadsheet, tracking 36 grant project timelines.•Worked closely with project managers to track progress of grant-related projects.•Distributed customer satisfaction surveys for a new port district shuttle

•Business Associate, International Relations Office.•Organized events and served as a host for International Delegation of over 40 World Trade Center.•Accompanied and facilitated the events for ten international delegations visiting the San Diego Region.•Hosted networking meetings with foreign delegates.•Updated company website.