Jackson Mclaughlin

Jackson Mclaughlin Email and Phone Number

Police Officer to Counseling Student
Jackson Mclaughlin's Location
Greater Minneapolis-St. Paul Area, United States
About Jackson Mclaughlin

I am a versatile and seasoned professional with seven total years of experience covering my time as a police officer and my current field in sales. Recognized for demonstrating a natural aptitude for creating an outstanding service experience for each customer by identifying best-fit solutions individual needs and goals, as well as for partnering with fellow team members and managers to design and implement new sales strategies. Professional focal points include interpersonal skills, lead generation, customer relationship management, consultative/solution selling, metrics tracking & reporting, account management, team collaboration, and negotiation skills. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, and organizational skills as well as business acumen, project management and resource management to support efficiency and maximum returns. Currently, I am a Customer Success Manager with New Frontier Data. Under my leadership, I cultivate and maintain strong relationships with a customer portfolio, utilizing a consultative sales approach to offer custom solutions and product enhancements. I also partner with internal teams and leadership to ensure consistent achievement of customer growth goals. In addition, I liaise with senior leadership, customers, and fellow team members to ensure the company’s customer success support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, results-driven, down-to-earth, customer-focused expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.

Jackson Mclaughlin's Current Company Details

Police Officer to Counseling Student
Jackson Mclaughlin Work Experience Details
  • New Frontier Data
    Customer Success Manager
    New Frontier Data Apr 2024 - Oct 2024
    United States
    • Leverage a consultative sales approach to drive sales and grow portfolio of customers, uncovering specific client needs and recommending individually-tailored product-based solutions. • Facilitate achievement of customer growth goals by partnering with internal teams and leadership to establish sales strategies and track progress.• Prepare reports on renewal, expansion, turnover, overall health, and other customer experience-focused metrics for Director of Customer Success… Show more • Leverage a consultative sales approach to drive sales and grow portfolio of customers, uncovering specific client needs and recommending individually-tailored product-based solutions. • Facilitate achievement of customer growth goals by partnering with internal teams and leadership to establish sales strategies and track progress.• Prepare reports on renewal, expansion, turnover, overall health, and other customer experience-focused metrics for Director of Customer Success. • Guarantee maximum customer satisfaction by navigating escalated issues through appropriate channels to timely and effective resolution. • Determine and deliver recommendations for areas for improvement in the customer experience by acting as voice of the customer. Show less
  • Arctic Wolf
    Sales Development Representative
    Arctic Wolf Dec 2023 - Mar 2024
    • Utilized phone, internet, and social media to prospect, qualify, and capture new potential clients, as well as follow up on inbound leads, maintaining a high velocity approach to maximize engagement and revenue. • Maximized interest of inbound lead prospects in company products through using creative follow-up communication. • Established company presence at tradeshows and events alongside senior sales executives to communicate directly with potential customers.
  • City Of Minneapolis
    Crisis Negotiator
    City Of Minneapolis Oct 2021 - Dec 2023
    • Partnered with Minneapolis SWAT team and fellow crisis negotiators to respond to emergencies including hostage negotiations and barricaded suspects. • Developed rapports with suicidal persons, persons in crisis, and suspects to de-escalate potentially violent situations and reach positive outcomes.
  • City Of Minneapolis
    Driving Instructor / Program Coordinator
    City Of Minneapolis Apr 2021 - Dec 2023
    • Oversaw emergency vehicle driver training for a department of 600 officers, communicating information about applicable laws, policies, and procedures by including authoring training materials and hosting presentations. • Monitored learning progress of students by composing, compiling, and updating accurate training records. • Fostered the development of improved driving skills in new officers by administering hands-on training and feedback.
  • City Of Minneapolis
    Police Officer
    City Of Minneapolis Mar 2017 - Dec 2023
    • Protected citizens by responding to crimes in progress, medical emergencies, natural disasters, rescue situations, and other service calls. • Enabled the timely solving of crimes and accidents by identifying, collecting, and preserving on-scene evidence. • Performed victim and witness interviews and suspect interrogations along with evidence collection for felony-level crimes. • Write reports detailing coherent, accurate, and complete records of all incidents encountered while on… Show more • Protected citizens by responding to crimes in progress, medical emergencies, natural disasters, rescue situations, and other service calls. • Enabled the timely solving of crimes and accidents by identifying, collecting, and preserving on-scene evidence. • Performed victim and witness interviews and suspect interrogations along with evidence collection for felony-level crimes. • Write reports detailing coherent, accurate, and complete records of all incidents encountered while on duty. Show less

Jackson Mclaughlin Education Details

Frequently Asked Questions about Jackson Mclaughlin

What is Jackson Mclaughlin's role at the current company?

Jackson Mclaughlin's current role is Police Officer to Counseling Student.

What schools did Jackson Mclaughlin attend?

Jackson Mclaughlin attended Liberty University, University Of North Dakota.

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