Jackson Tan Email & Phone Number

Singapore

Singapore

Centre for Research on Successful Ageing

Singapore

Safti MI, Singapore

• Planned and coordinated formal events held for officers and alumni in SAFTI MI
• Performed data collection and cleaning for said events using FormSG and Excel
• Implemented Advanced Excel features into the alumni officer database to improve work efficiency
• Dealt with uploading of information for advanced courses (E.g. results) through CSV files

New Taipei City, Taiwan

• Assisted in planning floor plans for banquets, as well as festive events held by the hotel
• Trained to be highly adaptable in carrying out different job responsibilities, through frequent job rotation
• Handled guest enquiries and complaints with professionalism with effective conflict management skills
• Collaborated with fellow interns to carry out improvement projects for the hotel in areas they are lacking

Singapore

• Delivered quality and personalized customer service to guests by adhering to their specific requests
• Developed a sense of independence through being in-charged of manning the hostel during individual shifts
• Handled guest enquiries through emails and face-to-face interactions to ensure guest satisfactionEnhanced guest experience by going beyond job scope by providing personal recommendations

Singapore

• Adapted to fast-pace and stressful environment due to high sales turnover
• Consistently achieved more than the sales target every month, through extensive knowledge of the products and catering customers’ needs
• Trained to have fast learning ability due to the constant offering of new products, was put in charge of pushing sales for new gadgets
• Handled up to more than 20 enquiries and complaints on social media and e-commerce platforms every day. E.g. Facebook, Shopee

Bachelor'S Degree, Economics

Education record

Gce 'O' Levels

Psle