Jackson Engle Email & Phone Number

Raleigh, Nc, Us

Chapel Hill, North Carolina, United States

- Perform data analysis to identify trends, issues, and opportunities that can influence product decisions. Support the creation of data models and reports.- Conduct market research to understand industry trends, competitor products, and customer needs, providing insights that inform product strategy.- Assist in collecting and documenting business requirements from stakeholders, including product managers, developers, and end-users.- Document current processes, workflows, and system functionalities. Assist in developing and maintaining user stories, use cases, and functional specifications.- Collaborate with the product team to translate business requirements into technical specifications. Participate in meetings and contribute to discussions around product features and enhancements.- Support the QA team by creating test cases and performing initial testing of new features or changes to existing products. Ensure that product deliverables meet the specified requirements and quality standards.- Participate in post-implementation reviews and contribute to process improvement initiatives to enhance the efficiency and effectiveness of the product team.

Chapel Hill, North Carolina, United States

- Catalog and analyze product trial data to find use patterns and make product improvements to improve customer conversion rates- Proactively support trial users, by submitting support tickets to improve bugs and user experience- Collaborate with the product team to create user personas and document customer feedback.- Utilize data analysis tools such as Datadog, Excel, and CData's internal support portal

Raleigh, North Carolina, United States

- Tasked with food prep and line cleanliness, maintaining a professional kitchen image, and ensuring consistent, delicious, and good-looking food every time. - Capable of consistently putting out hundreds of orders every shift, each one tailored specifically to customer's preferences.- Consistent employee throughout college school year, always working efficiently and contributing to the betterment of the back of house kitchen team.

Chapel Hill, North Carolina, United States

- Responsible for maintaining a professional image in a fine dining establishment- Responsible for ensuring order accuracy and timely service- In charge of food expo and delegation, as well as other food service responsibilities.

Chapel Hill, North Carolina, United States

- Head Manager with the goal of maintaining and improving an iconic establishment. - Initiated restaurant excellence initiatives, to revitalize employee interactions, standardize food quality, further sanitation excellence, and optimize operation efficiency.- Marketed and strategized locally, with various promotions and creative storefronts, posters, and advertisements to promote an upgraded and revitalized local institution.- Administrated other restaurant needs such as employee scheduling, order placement, employee check-ups, hiring and firing procedures, and regular restaurant maintenance.- This opportunity allowed me to expand upon my management skills while simultaneously getting the opportunity to creatively improve a small business and develop a better understanding of restaurant operations and management.

Chapel Hill, North Carolina, United States

- As a Manager, I excelled at employee training, improvement, and management- I effectively resolved customer disputes and ensured consistent customer satisfaction- I worked to reduce labor cost while improving food consistency, and overall maintaining an efficient and effective shift.- My shifts consistently had the best order times, lowest food waste, and highest customer satisfaction compared with other shifts.- Conducted various other managerial duties such as inventory, food orders, payroll, and more.

Chapel Hill, North Carolina, United States

- Started as Crew Member then promoted to Manager shortly after 18th birthday due to work ethic. - As a Crew Member, I excelled at food prep, food assembly, food safety, store cleanliness, and customer service.

Chapel Hill, Nc

- First real job, where I was in charge of greeting members upon arrival, checking them in, and assisting as needed. - Operated a clean and fast snack bar, ensuring safe food handling practices, tasked with taking customer orders and payments in a timely and kind manner and quickly returning them food.

Chapel Hill, Nc

- Consistently trained and practiced critical life-saving skills. - Maintained a safe and orderly pool zone and kept keen watch over all patrons. - Tasked with emergency response when needed, as well as maintaining a welcoming demeanor and a neighborly attitude with all pool patrons.

Bachelor Of Science - Bs, Business Administration And Management, General, Junior

Activities and Societies: Deans List NC State Ski Club American Marketing Association at NC State At the North Carolina State University I.

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: Carrboro High Mountain Bike Team - Captain National Honor Society