Cherry Customer Onboarding Specialist- Ranked 1st out of 8 in productivity of accounts onboarded, owning ~550 accounts concurrently - Average 108% quota attainment for activations, resulting in an average increase of 5.31k in revenue for medical practices in their first 30 days - Average 133% quota attainment for marketing implementations, acting as a strategy consultant for medical practices to set them up for long-term successTIBCO SoftwareBusiness Development Representative- Responsible for researching prospects and delivering applicable storytelling on the fly- 100% quota met by utilizing 6 software platforms- Collaboration with 6 Account Executives, able to articulate and empathize prospect’s POV to ensure smooth handover Managed a team of 5 to allow our client operational freedom in austere environments Received accelerated promotion by being rated 6th out of 200 against peersTrained and mentored 10 employees to earn the coveted Expert Infantryman’s Badge and 5 employeeswho graduated Ranger School, becoming team leaders themselvesSenior Team Leader of squad that was ranked 1st out of 9 by Battalion CommanderProblem-solving: Spent 8 years working in high threat areas, daily unsupervised compliance and course of action decision making with 100% accountability of personnel and equipment.Empathy: Worked and lived overseas with numerous cultures. Built close relationships and developed cultural responsiveness to understand and allow mutual success of business goals, often with language barriers.Collaboration/Cross-Functional: Coordinated with 5 other departments and implemented a foreign selection course in under 2 months, allowing 150 candidates to successfully operate in their future unit.Fast-paced environment: 3 deployments with 75th Ranger Regiment.Communication: Experience on over 50 objectives where I was responsible for managing my team of 3 employees while simultaneously talking to 15 other parties to accomplish mission.User-centered Mindset: Via 3 end-to-end case studies, identified the core user pain point and started with a Minimum Viable Product fixing this issue first. Presentation/Facilitation: Gave over 50 presentations to 40+ individuals, articulating the 5 Why’s over multiple time periods to ensure sufficient assets were present to succeed and the department was aware of our intentions.Research/Feedback/Data Analytics: Conducted over 20 interview sessions and subsequent surveys which allowed interface updates to improve usability success and peace of mind by over 50%.
Listed skills include Leadership, Collaborative Problem Solving, Humbleness, Open Mindedness, and 37 others.