Jackson Golden Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

I continued my growth at Audley taking on the Sales Manager role for Western Europe, Middle East & Africa in 2022. My direct team of top-performing remote salespeople have worked closely with me to build a culture of success founded on trust and authenticity. I've deeply studied customer satisfaction reviews, navigated client escalations, conducted competitor analysis and worked closely with in-country partners to ensure client happiness and drive repeat business and referrals to new clients. As Audley surges into an ambitious tech-forward future, I have collaborated with tech and transformation teams to ensure client needs are exceeded and to drive adoption and expertise of new tools among sales and service teams.In addition to driving overperformance from my team en route to our office's biggest revenue gains in history, I have had a direct hand in recruiting, doubling the size of our department over the past 18 months.

Boston, Massachusetts, United States

At Audley I've creatively designed niche custom travel experiences across the Indian Subcontinent, Southeast Asia, UK & Ireland for high-end North American clientele, consistently exceeding quarterly sales goals. I frequently travel to South Asia to conduct thorough site visits & needs assessments for luxury hotels, suppliers and Destination Management Companies to improve client experience in-country, further Audley’s product knowledge and drive higher average sales volumes.In Boston I work with a diverse and talented team of Asia Specialists delivering Audley's award-winning caliber of private travel experiences to an enormous community of discerning travelers.

New Delhi, India

Grand Slam Baseball leads the pack in India's burgeoning baseball and softball landscape. Partnering with the US State Department, United Nations and titans in the sports, entertainment and manufacturing spheres allows GSB to deliver world-class training programs and life-changing experiences for coaches, players and parents across the country. My passion project founded as an ambitious college student has since trained thousands of players, certified hundreds of coaches and turned many heads in an Indian market with a voracious appetite for sports entertainment.School Leagues- Delivering unparalleled baseball and softball programs and equipment to New Delhi and Mumbai's top private schools, providing youth with a platform to succeed. Our programs challenge traditional notions of youth athletics in India.Cultural Diplomacy- GSB works closely with the US State Department and Indian government to ensure our events enrich the community and strengthen international ties. Our United Nations partnership highlights the diverse backgrounds of our coaches and families united under baseball.Establishing Infrastructure- As India ramps up investment in youth sports, leisure and entertainment, GSB creates demand for baseball and softball to benefit broadcasters, manufacturers, Major League Baseball and others who realize India's immense potential. Our programs have garnered coverage from MLB.com, NBC, WSJ, Times of India and more.Charity & Awareness- Our successful private school programs help us subsidize training for over 1000 athletes from low-income backgrounds. Partnering with Play Global allows us to deliver unparalleled training from international coaches and set a road map for sustainable growth in India. Power Pitch Girls advocates for sportswomen and instructors.International Experiences- GSB organizes international camps, the All-India Talent Hunt, National Coach Accreditation Program and more to weave Indian baseball & softball into the global landscape.

Working with a small team and to impact an enormous student body was valuable experiential education I continue to benefit from. Contributing to a large university's cohesive vision while remaining ambitious and forward-thinking with our programs offered a fantastic learning opportunity. • Guided Northeastern students and community members through apartment searches and tenant-landlord disputes; managed office phone and email; provided friendly, knowledgeable & timely customer service to students with pressing issues• Collaborated with small office team to deliver bi-monthly events to over 400 students; partnered with local vendors and realtors to acclimate new and prospective off campus students• Planned off campus move-in of 5,000 students in tandem with Boston Police & Mayor’s Office; managed 55 student volunteers, 12 community ambassadors and 20+ Resident Advisors• Crafted monthly newsletter; managed office website, Facebook and Twitter; created marketing and promotional materials for programs and mailings.

Boston, Massachusetts, United States

Growing up in India I had a life-changing opportunity to organize talented people from diverse backgrounds around baseball. Leading umpires and helping to run the League motivated me to seek funding and support while at Northeastern to start my own Indian baseball organization that I continue to run.Trained over 70 Indian teenagers and adults to umpire baseball within 3 youth leaguesTaught umpires to handle conflict and appropriately exercise authority on fieldUmpired over 100 games, maintained composure and diplomacy in tense environmentsScheduled all umpires for weekly games and organized by time slot, field and best umpire pairings; Reached across language barriers; coached teams of up to 18 Japanese and Indian players, aged 12to 16; built personalized training and conditioning regimens