Jackson Gordon Email and Phone Number
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Quality Assurance Analyst contributing to the software development life cycle by estimating, creating, executing, and documenting testing requirements. Responsible for the design and implementation of testing scenarios using manual and automated testing tools (Jira, Confluence, TestRail, Jenkins, Javascript Automation with Cucumber. Audit existing written test cases and test scripts and improve them to adhere to quality standards. Skilled in Quality Engineer requirements. Write CucumberJS scripts to automate existing test scripts via Jenkins, to migrate all manual testing to automated versions. Work in SQL(Oracle), Javascript, CucumberJS, familiar with Python and C#.
Availity
View- Website:
- availity.com
- Employees:
- 1742
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AvailityIndianapolis, In, Us
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Software Engineer IiAvaility Mar 2024 - PresentJacksonville, Fl, Us
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Software Quality Assurance Analyst IiAvaility Aug 2021 - Mar 2024Jacksonville, Fl, UsContribute to the software development life cycle by estimating, creating, executing, and documenting testing requirements. Responsible for the design and implementation of testing scenarios using manual and automated testing tools (Jira, Confluence, TestRail, Jenkins, Javascript Automation with Cucumber. Audit existing written test cases and test scripts and improve them to adhere to quality standards. Skilled in Quality Engineer requirements. Write CucumberJS scripts to automate existing test scripts via Jenkins, to migrate all manual testing to automated versions. Work in SQL(Oracle), Javascript, CucumberJS, Python, familiar with C#. Experimentation with Large Language Models and utilizing them for RAG.
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Client Service Representative IiAvaility Feb 2020 - Aug 2021Jacksonville, Fl, UsWide knowledge of internal and customer facing applications, to provide support for clients via phone help desk and online support tickets utilizing Salesforce. Maintain ongoing knowledge of issues to provide fast resolutions. Manage internal distribution of issue updates across the organization. Serve on training committee for planning of training resoucres. Use of remote software to troubleshoot client’s systems. Constant use of Salesforce for issue tracking and business operations. Strong troubleshooting and communication skills to quickly solve and communicate solutions to non-technical clients. Daily use of EDI and X12 standards. Medical claims, clearinghouse, provider, and insurance payer interactions.
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Customer Service ManagerHobby Lobby Aug 2018 - Feb 2020Oklahoma City, Ok, UsOversee and assist cashier team in their daily duties. Train all new employees in general store operations and duties. Manage customer interactions and resolve issues. Entrusted with cash access. Must have knowledge of all departments to assist customers and provide department service as needed. -
CashierHobby Lobby Jun 2018 - Jul 2018Oklahoma City, Ok, Us
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Building Materials Customer Service AssociateLowe'S Companies, Inc. Jul 2017 - Oct 2017Mooresville, Nc, UsCertified in all power equipment use (Forklift, powerlifts, etc.). -
Associate (Paint Department)Lowe'S Companies, Inc. Mar 2017 - Jun 2017Mooresville, Nc, UsOperate all aspects of paint desk. Use hardware scanner and paint software to match colors for customers.
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Shift LeadCold Stone Creamery Sep 2016 - Mar 2017Us -
Assistant ManagerCold Stone Creamery Feb 2016 - Sep 2016UsResponsible for all aspects of store operations. Train new employees. Oversee opening and closing of store. Tally all transactions at end of day and handle daily cash deposits, track revenue and profit reports. Responsible for weekly orders of all suppliesand foodstuffs.
Jackson Gordon Skills
Jackson Gordon Education Details
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Trailhead By SalesforceAdventurer -
Ivy Tech Community CollegeSoftware Development
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Liberty UniversityInformation Technology
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Bob Jones UniversityChurch Music/Music Theory
Frequently Asked Questions about Jackson Gordon
What company does Jackson Gordon work for?
Jackson Gordon works for Availity
What is Jackson Gordon's role at the current company?
Jackson Gordon's current role is Software Engineer II at Availity.
What is Jackson Gordon's email address?
Jackson Gordon's email address is jc****@****bal.net
What schools did Jackson Gordon attend?
Jackson Gordon attended Trailhead By Salesforce, Ivy Tech Community College, Liberty University, Bob Jones University.
What skills is Jackson Gordon known for?
Jackson Gordon has skills like Customer Service, Adobe Creative Suite, Photoshop, Illustrator, Dreamweaver, Microsoft Word, Microsoft Excel, Powerpoint, Creative Writing, Photography, Video Editing, Wordpress.
Who are Jackson Gordon's colleagues?
Jackson Gordon's colleagues are Brandon Pinter, Claudesha Anderson, Niharika Singh, Manuel Cintron, Nicole Carrino, Pranav Chaudhari, Rima T..
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