A forward-thinking and strategic Learning & Organizational Development and Change Management professional with a strong background in leadership and professional development, organizational change methodology, coaching, employee engagement, consulting, performance management, team building, mentoring, program management, facilitation, course development, project management, onboarding, and technical support. Utilizes excellent communication skills to build relationships and collaborate with customers at all levels within the organization to identify problems and resolve issues. Proven aptitude for analyzing patterns/trends and implementing innovative solutions to bridge gaps and reach intended outcomes.