Jackson L. Email & Phone Number

New York, Ny, Us

Paris, Ile-De-France, Fr

• Supported and managed over 32 client accounts located in the USA and Europe• Organized weekly meetings with clients to cover best practices, major concerns, and user-issues• Preformed daily demonstrations of the company’s AI platform with medical personnel within each of ourclients’ companies• Developed and deployed the “Knowledge Hub” for our clients. This is a customer-facing resource that consistsof all past and present software release notes, FAQs, implementation steps/procedures/best practices, demonstrations for our pilot customers, and training modules that hone in on specific aspects of deploying our software.• Triaged approximately 15-20 support cases per day to the appropriate departments across the company, thus continually interacting with our European offices• Troubleshoot customer issues within our software platform, walking hand in hand with clients through the multi-step process of providing excellent customer support• Partnered with our Paris office to enhance company culture through monthly all-hands calls involving highlights of company wins, employee icebreakers, and Kahoot! Trivia competitions

Kennesaw, Georgia, Us

Coach all workouts for all high school and middle school sports. Coached over 170 athletes during the summer of 2018. Biggest workout group that I managed was 65 athletes. Also helped program workouts for football and basketball team.

Assist with the installation of blinds and planation shutters. Also track equipment and supplies.

Master Of Business Administration - Mba, Finance/ Real Estate

Finance