Front Desk Representative
CurrentEffectively managed membership sales and renewals, meeting and exceeding monthly targets by providing personalized information on club offerings and membership options.Handled front desk operations including scheduling, check-ins, and managing member accounts to ensure smooth day-to-day functionality.Maintained a clean and organized club environment by overseeing the gym floor, ensuring equipment was in good condition, and addressing any issues proactively.Processed financial transactions accurately, including membership fees, retail sales, and class bookings, ensuring timely and precise reporting.Supported marketing initiatives by promoting club events, classes, and special offers to members and guests, contributing to increased attendance and community engagement.Built strong relationships with club members, addressing inquiries, resolving issues, and providing recommendations to enhance their club experience.