Responsible for the border security operations at Tuas Checkpoint;Due to COVID-19, the responsibility expanded to include border health measures;Leads 700 immigration and customs officers to achieve the mission, with full responsibility for their competencies, morale and discipline;Also responsible for the building and infrastructure of Tuas Checkpoint, which was built at a cost of S$485 million.

Led more than 1,000 officers in immigration and customs operations at Singapore Changi Airport;Collaborated with airport operator Changi Airport Group, airlines, private security companies and other state security agencies to provide an enjoyable experience for travellers using the world’s number one airport, while ensuring that border security is not compromised;Spearheaded service-related efforts for immigration and customs officers, culminating in ICA Airport Command winning the prestigious Service Partner of the Year, which is a rarity for a public security agency.

Full Time MBA course on full scholarship from Singapore's Ministry of Home Affairs.Curated the MBA course to gain deep expertise in operations and project management.Graduated with distinction in March 2019 and was selected for Dean's List in Michaelmas Term.

Lead a team of senior officers to formulate and execute Singapore’s international policies on immigration, citizenship, civil registration and border security;Represented Singapore at nearly 20 international forums over 4 years and negotiated international agreements related to immigration;Responsible for issues related to Singapore's laws on immigration, civil registration, passports and citizenship.

Negotiated with other UN member states on United Nations General Assembly resolutions to be passed through the Economics and Financial Committee while safeguarding Singapore’s national interests;Wrote and delivered Singapore’s statement during General Assembly debate on “Globalisation and Interdependence”, articulating Singapore’s national policies on migration and globalization

Formulated Singapore’s national security policies for public transport sector and national borders;

Successfully implemented world’s first automated immigration clearance system for motorcyclists and pillion riders;Kickstarted process to replace Singapore's immigration clearance systems at all checkpoints

Managed teams of 20 officers to perform immigration and customs operations at Singapore’s Changi Airport and Woodlands Checkpoint