Dedicated New Hire Flight Attendant Mentor with a robust track record of ensuring new hires excel through their onboarding journey and early career at Delta Air Lines. Specializing in guiding new flight attendants through the intricacies of bidding, scheduling, and lifestyle adjustments to foster a successful start in their new roles.Key Responsibilities:Safety and Compliance: Consistently uphold safety standards while maintaining active flight attendant status and adherence to Delta’s uniform and appearance guidelines.Professional Representation: Serve as a role model for Delta’s Core Values and Rules of the Road, projecting a professional image and promoting an inclusive environment.New Hire Support: Provide comprehensive lounge support, equipping new hires with essential tools and knowledge.Mentorship: Uphold and enforce the policies and procedures of the New Hire Flight Attendant Mentor program, ensuring new flight attendants understand and integrate operational protocols.Collaborative Partnerships: Build strong, collaborative relationships with base leaders to create a supportive environment for new hires, adapting to schedule changes and operational needs as required.

Experienced Flight Attendant dedicated to ensuring passenger safety, security, and comfort on every flight. Demonstrated ability to deliver exceptional customer service while upholding Delta Air Lines' high standards.Key Responsibilities:Safety and Security: Conducted pre-flight safety briefings and demonstrated emergency procedures to ensure passenger safety and compliance with regulations.Customer Service: Delivered excellent customer service by addressing passenger needs, resolving issues, and ensuring a pleasant and comfortable flying experience.Passenger Assistance: Assisted with boarding, disembarking, luggage handling, and accommodating special requests to enhance passenger satisfaction.Cabin Management: Monitored cabin conditions, responded promptly to passenger inquiries, complaints, or emergencies, and maintained a safe, organized environment.In-Flight Services: Provided in-flight services, including meal and beverage service, distributing reading materials, and attending to passenger comfort throughout the flight.Continuous Improvement: Regularly participated in training sessions and workshops to stay updated on safety protocols, industry regulations, and best practices.

Served as a Pathways Intern with the Department of the Navy, where I supported procurement and purchasing operations, ensuring efficient and accurate processing of orders and payments.Key Responsibilities:Vendor Communication: Engaged with selected vendors via telephone, fax, in-person meetings, and the internet to request orders and gather necessary information.Order Coordination: Collaborated with requestors and vendors to confirm the accurate receipt of purchase orders and invoices, ensuring timely and correct payment processing.File Management: Maintained detailed procurement files and purchase logs, ensuring compliance with departmental policies and procedures.Dispute Resolution: Reported unresolved disputes to the Agency Program Coordinator, facilitating prompt resolution and maintaining smooth operational workflow.

Contributed to Delta Air Lines' Corporate and Internal Security Programs as a Student Co-Op, focusing on policy evaluation, program management, and data analysis to enhance security operations.Key Responsibilities:Policy Evaluation: Assessed and updated security policies, recommending improvements and developing new policies as needed to strengthen security measures.Procedure Review: Reviewed and refined standard operating procedures across various security programs, ensuring they met current operational needs.Database Development: Supported the creation of an investigative tracking database, enhancing the team's ability to monitor and analyze security incidents.Data Analysis: Assisted in collecting, analyzing, and refining security metrics to provide actionable insights for program improvement.Reporting: Developed detailed reports and other analytical products to manage and assess the performance of security programs.Confidentiality Management: Maintained strict confidentiality surrounding security tools, techniques, and ongoing investigations, ensuring the integrity of sensitive information.

Served as Desk Manager for Housing & Residence Life at Saint Louis University, where I oversaw administrative operations, crisis management, and team supervision to maintain a safe and well-functioning residential environment.Key Responsibilities:Administrative Oversight: Supervised key administrative functions, including budgeting, processing maintenance requests, and managing crisis incident reports to ensure smooth operations.Crisis Management: Responded promptly to crisis situations, enforced university policies, and documented incidents accurately to maintain a secure and compliant residential environment.Payroll Management: Reviewed and submitted weekly payroll documentation for a team of over twenty employees, ensuring accuracy and timeliness in compensation.