Jack W. Baker Email & Phone Number

Richmond Hill, Georgia, United States

Midway, Georgia, United States

• Skills using surveillance and intelligence-led tactics to keep team members and guests safe and secure while aiding in the reduction of shortage
• Ability to use Target's video surveillance system to monitor guests and identify potential theft risks
• Ability to implement Target's Assets Protection practices and routines to reduce and prevent shortage
• Ability to properly and effectively document cases
• Experience identifying strategic resolutions of external theft and fraud, and apprehension

Hinesville, GA

• Patrolled assigned area(s) within the city limits to deter illegal activity and traffic offenses
• Investigated crimes, interviewed witnesses, complainants, and victims; and gathered physical evidence and preserves for court; conducted follow up investigations as needed.
• Enforced all felony and misdemeanor laws of Georgia.

Savannah, Georgia, United States

• Maintained security in all restricted areas of the Airport and enforced local and state laws.

Ludowici, GA, United States

• Patrolled assigned area(s) within the city limits to deter illegal activity and traffic offenses.
• Investigator for Narcotics Cases and Narcotics Detection K9 Handler.
• DUI and traffic enforcement officer for the department resulting in over 25 DUI arrests for the year.

Hinesville, Georgia

• Highly trained in working with single and multipurpose dogs to find illegal narcotics during traffic stops, building searches, and open area searches.
• Passed yearly canine certifications with canine partner.
• Recorded and filed detailed canine training records including positive and negative search histories.
• Field tested various types of narcotics.
• Constantly made misdemeanor and felony narcotics cases.
• Conducted daily canine health, grooming and kennel procedures.

Hinesville, Georgia

• Investigated crimes, interviewed witnesses, complainants, and victims; and gathered physical evidence and preserves for court; conducted follow up investigations as needed.
• Enforced all felony and misdemeanor laws of Georgia.
• Apprehended, arrested and detained criminal suspects and law violators when it was necessary; followed proper procedures when making arrests.
• Served warrants, summonses, subpoenas, civil and other official papers
• Responded to emergency calls, such as robberies, burglaries, kidnappings, assaults and murders; and practiced safety procedures in answering and responding to calls.
• Checked residential and commercial property for security as requested; checked on Senior Citizens as requested.

Fort Stewart GA

• As Equal Opportunity Representative, implemented Equal Opportunity program that enhanced awareness of relevant issues, the quarterly training of all levels of management, handling complaints, problems and investigating.
• Conducted seminars and programs on application of Equal Opportunity Act on request with attendance of 200 or more employees.
• Rated 1 out of 6 Equal Opportunity Representatives in the Organization with highest inspection scores graded on material, organizational skills, and complaint procedures.

Fort Stewart GA

• Directly responsible for the logistics, project planning, motivating, coaching, mentoring, the discipline, and training of members of a 32 member team to include six junior supervisors both nationally and.
• Responsible for taking projects from the planning stages to the final product. Responsibilities included planning project requirements, coordinating and resourcing third party contributors, establishing and ensuring.
• Established new standard operating procedures and policies that were published and enforced at an organizational level.
• Maximized the use of risk analysis and directed risk mitigation techniques. Enforced controls given by the Organization Leaders to reduce risk to acceptable level for every project.
• Ensured organization's policies, applicable state or country’s laws and OSHA regulations were followed during the execution of the task on hand.
• Managed a variety of administrative service and general service functions such as: Fleet Management, Purchase Card, Copier & Printing Management, Facilities, Security, and Asset Management.

Fort Knox KY / Afghanistan

• First Line Supervisor that led an 8 personnel team with assets valuing over $600,000.00.
• Proactively implement, promote and maintain a safe working environment, through diligence in accident prevention, equipment maintenance, PPE and rule enforcement.
• Directed Managers by providing technical guidance on placement and usage of equipment by surveying and analyzing terrain.
• Motivated and coached employees and teams through the use of interactive management principles to maintain high levels of morale, productivity and quality.
• Planned, resourced, and executed a project that increased the training value of the Afghanistan Army indirect fires program.

Fort Hood TX / Afghanistan

• A team member of a competitive organization emphasizing leadership development in all employees.
• As a team member was constantly assigned tasks for higher level personnel with confidence due to 100% task completion and senior satisfaction rate.
• An Instructor for a multinational training event that resulted in professional growth and development of local employees.
• During time as a team member was promoted a year ahead of peers and entrusted as a junior supervisor due to professionalism and leadership potential.

Hyannis, Massachusetts

• Promoted at an early age due to dedication to work quality and leadership potential.
• Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.
• Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
• Listen attentively to caller needs to ensure a positive customer experience.Access electronic and paper cataloging systems to look up product information and availability.
• Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
• Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.

Human Administration Management, Human Resources Management/Personnel Administration, General, Junior

Education record

Activities and Societies: Red Raider Football