Jacky Leybman Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

Campbell, California, US

• Joined Resolve via its acquisition of Ayehu in June 2021
• Led the engineering, design, and marketing team to develop and launch Resolve’s first SaaS platform

San Jose, California, US

• Led the engineering, design, and marketing team to develop and launch Ayehu’s first SaaS platform
• Owned product roadmap and feature prioritization framework for daily, weekly, and quarterly Scrum meetings to maximize overall business impact

San Jose, California, US

• Conducted market research, defined go-to-market strategy, and managed requirements to launch third-party API integrations
• Collaborated with an Agile team of 4 engineers to develop and manage user stories and product requirements

New York, NY, US

• Led sales and product support for multiple client relationships, including JPMorgan, AIG, and Citi; increased annual account revenue by an average of 30% per client
• Managed all pre-sale and marketing efforts, including development of best practices; created proof of concept and demos for multiple new products, 95% of which launched successfully
• Developed and led company’s customer and partner training programs; delivered more than 200 training sessions, extending sales channels by 75% while reducing training costs by $100k (66%)
• Built all external corporate partnerships in EMEA; established new channel partners, expanding sales to new markets and increasing annual revenue from partner channel by 20%
• Directed development of customer case studies that showcased new products’ technical capabilities and business benefits to client leadership; reduced new product evaluation time by an average of 33% across clients

New York, NY, US

• Joined XpoLog as employee #6, undertaking multiple roles and building client relationships, helping to grow company to over 50 employees; promoted to pre-sales engineer after 10 months (10 months ahead of schedule)
• Developed and managed all customer support and QA functions, leading company’s transition from startup to well-established organization with wide range of services
• Planned and developed all external technical documentation, reducing new product time to market by 80%
• Provided in-person and web-based technical support to global customers; increased customer satisfaction and deployment performance by 35% and 100% respectively
• Planned and implemented companywide new product testing methodologies that focused on reproducing and analyzing customers’ environments; methodologies reduced new product bugs by 87%

Holon, 52 Golomb st., IL

• Provided academic tutoring and emotional support to disadvantaged undergraduates; developed strong personal relationship with students, resulting in 100% student graduation rate
• Developed tutoring plan to fit each student’s individual needs, producing targeted improvement of study skills

• Led cross functional teams managing all the security matters in the camp and monitoring the safety and security of children and staff
• Managed all tasks by the ongoing cooperation with the camp directors, staff and security forces
• Direct responsibility on 5 guards

Tel Aviv, Jaffa, IL

• Led cross-functional teams managing security, guests' safety, front office operations, and night audit
• Developed customer complaint tracking tool that reduced response time to customer complaints from 36 hours to 3 and improved workforce utilization by 25%

Tel Aviv, IL

• Selected as 1 of 10 among 1000 applicants for an advanced training and led a 15-person on-board team
• Developed numerous operator training programs promoting overall management efficiency by 50%
• Led 8 members cross-functional team to develop a resources optimization tool generating annual savings of $200k
• Awarded the Major General Excellence Honor

Master Of Business Administration - Mba, Marketing & Entrepreneurship

Bachelor’S Degree, Electrical And Electronics Engineering