Reason for leaving : Morphe closed in Fl

Professional Experience  H&M Clothing Retail Company, Central & South Florida 2012-Present Successfully held various positions within H&M with progressive responsibilities. A key team member that is always willing to step out of my comfort zone to support H&M and my colleagues. Supported six different store openings, trained new team members, responsible for maximizing sales and providing a positive and encouraging culture for the team.Department Manager – Lakeland Square Mall, 2018-PresentResponsible for sales, customer service and profitability of a department.Organize and distribute work for the department in accordance with the store manager. Manage, recruit, on board, train, develop and provide succession plans for the team.Support with all operational tasks including, effectively schedule the staff, responsible for knowledge and completion of cash office operational function.Assist Store Manager in establishing and overseeing sales, cost and other areas as needed.Exhibit exceptional Customer Service by providing the best shopping experience for each customer.

-Assist the management team with the training and developing of Sales Advisors on the operational side of the business by following up on clear goals and providing timely feedback -Assist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the store -Perform all store routines, including the opening and closing of the store; follows all company practices and procedures; work with timekeeping and scheduling system and controls and complete reductions -Assists Management team in overseeing floor coverage, driving sales, merchandise presentation, customer service, and operational functions within the store including opening and closing the store.

Provide excellent direct and indirect customer service.Answer phones courteously and promptly.Lead the registry Unload delivery truck, receive, open and unpack merchandiseWork effectively as a team player.

Brand ambassador Securing a great customer experience. Meeting our daily goal. Working alongside management securing night routines as well as morning routines . Cashier