Drive profitable service sales revenue growth across Singapore, Malaysia and Myanmar sales territoriesMonitor customer markets and preferences, to set the focus of sales effortsLead a team of front-line service sales as well as service project across the territoriesEnsure that costing and pricing is competitive, and conducive of a culture of value sell and closing dealOversee project execution plan in order to ensure timely service project delivery within sales budget / marginPrepare monthly sales forecasts to Head of Service, and monitor sales performance according to targetsSet and monitor territory specific sales and project targets to the teamDrive individual pipeline reviews, and support lead developmentDevelop the sales and project team through 1:1 coaching and trainingSupport the team on commercial and legal terms and conditionsEnsure that relevant CRM and sales databases are maintained and updatedDrive annual sales push initiatives, to meet and exceed the local and regional sales targets

Responsible for the budget of the projects, process design and configuration for Powder Handling solutions for Asian customersAccountable for offering competitive and optimum engineering solution to customersManage & communicate with internal and external stakeholders during pre-sales stageCollect all the project information from the Sales Managers, from Tetra Pak group and from the customers; confirm and document them in Design criteriaTake the lead to compile sales contract (exhibits), ensuring all necessary engineering details are capture prior to signing firm contract with customersActively participate and contribute in project governance after sales handover to project team

Offered business development support, technology consulting, budgetary costing and proposal management in area of dairy industry, particularly in powder handling & packaging technologyProactive at exploring and acquiring new business opportunities for the department to achieve annual sales target Accountable for pre-sales engineering designs and tehcnical proposal, along with techno- commercial negotiation with customersWorked with colleague in regional & country (R&C) to ensure efficient account management with key account customers, including Nestle, Abbott, Mead Johnson and DanoneEnhanced professional knowledge by attending educational workshops and field training

Represented the company as powder handling specialist, assisting customers in Food, Dairy and Chemical industries by providing working solution to their plant operationTravelled in SEA regions to source for potential sales leads and maintained monthly sales report to head of salesActively assisted in large scale projects' tendering and commercial negotiation process, which integrated spray drying and liquid processing technologyWorked as a team with project management and engineering department to ensure a smooth sales handover and project execution processConsistent follow up and provided after sales support to customer

Played a lead role and manage a team of junior project engineers, automation engineers,and designers in handling large scale projectsProvided technical training and guidance to new junior project engineers in system design and equipment sizingActively involved in comprehensive technical discussions with specialists within the group to enhance knowledge and know-howMaintained good rapport with key account customers, by consistently following-up technical issues in customer's plant after system commissioning

Planned, executed, and commissioned projects by adhering to good manufacturing pactices and high hygienic standards in Food & Dairy industries.Actively participated in complete project management cycle, including project cost estimation, P&ID diagram, equipment layout, project schedule, system design, equipment list, automation architecture design, sub contractors and suppliers management, operation manual, system start-upcommissioning, technical training to plant's engineers and operatorsKnow-how in powder handling technology, including raw ingredients handling, pneumatic conveying systems, product size reduction, batching, loss-in-weight dosing, dry blending, and retailed packaging systems.Worked closely with project manager and operation manager in managing and identifying potential root causes, thereafter developing contingency plans