Jacky Y. Email & Phone Number

Melbourne, Australia

• Transformed the executive business strategy of a big 4 Australian bank, by modelling the profitability of consumer and business customer bases, to support decisions of customer segments to target or exit. Presented the analysis and strategy at a C-level, including to the CEO and CDO.• Built a classification model to identify 59k hidden business customer prospects for a retail bank. Provided 4.9x uplift over their existing customer acquisition campaign methodology.• Forecasted the impact of pack size changes to unit demand for a multinational confectionery company. Informed a pack and price strategy that saved 5.6% in product volume, with a negligible revenue loss to their $1B portfolio.

Melbourne, Australia

Tools used:• Languages: R, Scala, SQL, Python, PySpark• Machine learning: Decision trees, gradient boosting machine [GBM] (XGBoost, H2O), hierarchical clustering• Big data architecture: Zeppelin, Jupyter, Apache Spark, YARN in Hadoop, Hive, HDFS (MapR distribution), Parquet, WinSCP, PuTTY (Shell)• RDBMS: Teradata, Microsoft SQL Server, Snowflake (cloud), SQLite• Agile delivery framework: Jira, Git, Bitbucket, Sourcetree• Visualisation and dashboarding: Python Dash (including CSS), Plotly

• Planned, prepared and delivered tutorials, marked assessments and exams, and maintained student records for the unit "Business and Economic Statistics".• Delivered material covering topics such as presentation and analysis of grouped and ungrouped data, analysis of relationships between variables using multiple regression, forecasting time series data, estimators and their properties, and hypothesis testing.• Extended these theoretical concepts to practical applications in Excel.

• Engaged by an Australian not-for-profit organisation that facilitates funding in brain research, care and development in Australia and the United States, to develop strategies to implement gaming, e-sports, and live streaming as a revenue stream. Feedback from the client:• 'Out of the box thinking, backed up with great analysis.'• 'Allowed us to widen our net of NFP fundraising ideas.'• 'Provided methods and options to deal with difficulties in timing and public perception, and we believe we will move on these options in 2019.'

• Volunteer consultant for a project with a not-for-profit client in the education sector, BrainSTEM. • Developed and presented 2 revenue streams to the client, including a corporate sponsorship proposal.

• Awarded Club of the Year 2016 at the Monash Clubs & Society’s Awards Night.• Scheduled, planned, and chaired over meetings.• Co-ordinated the activities of the committee including events, sponsorship, marketing and finance.• Acted as spokesman to the Clubs & Society’s Council, the Student Union, and Monash University.As President, I introduced innovative initiatives that allowed MASS to provide new opportunities to both our corporate sponsors and our members. This includes:• Restructured the Sponsorship Packages. Obtained: full sponsorship retention, 3 new corporate sponsors, 2 existing sponsors upgrading to Gold Sponsor, a new grant from the Department of Econometrics, and a new sponsorship from the Monash Business School. • Introduced a new membership pricing scheme that improved the quality of our member base and encourages involvement with the society. Generated over $1000 in revenue while still exceeding membership numbers last year.• Led marketing activities and coordinated my team’s presence on social media increasing average post views by 245% c.f. last year. Introduced MASS brochures, committee shirts, membership cards, show bags. All our workshops, seminars and info sessions, had record attendance. • Launched 2 new corporate events – double the amount last year. The inaugural Trivia Night and Corporate Dinner sold out with 55 and 60 attendees respectively. Overhauled MASS’ annual flagship Corporate Cocktails, improving the venue and overall professionalism – the event sold out with 80 attendees, a first for our Cocktails. • Successfully launched our first joint venture with the University of Melbourne Actuarial Student Society. Delivered our first joint social event, followed by our first Case Competition - 42 teams signed up, with a Monash inaugural victory.• Launched our first publication – “A Year in Review”. • Co-founded Monash Actuarial Mentoring.• Awarded honorary life membership for my substantial contribution to the society.

• Launched the inaugural program that had an overwhelming reception, with over 50 applications in total for mentor and mentee positions. • Co-ordinated the activities of a small team including the Events Director, Education Director, Marketing Director and Mentor Liaison. • Facilitated mentor training sessions and MAM social lunches.• Managed the School Visits Initiative – a program where MAM Mentors shared their experiences of studying actuarial science to year 12 students at their high school. Visits included Melbourne High School and Mac Robertson Girls School.

Bachelor Of Commerce (Scholars Program) And Bachelor Of Economics, Actuarial Studies And Econometrics

Activities and Societies: Monash Business School Leadership Symposium, Monash Business School "Business as Usual"​ Blog Writer, Dean's.

University Extension Study, Intermediate Japanese

High Distinction