Jaclyn H. Email & Phone Number

Remote

Remote

Remote

• Facilitate all inbound support matters company wide as the first line of support
• Effectively manage, resolve and escalate all matters to ensure customer and company success.
• Provide exceptional customer service while enhancing customer experience.

Denver, Colorado, United States

• Assisted in early stages of franchising for successful execution of processes.
• Build and maintain relationships with all franchisees to ensure brand standards would be met.
• Responsible for contacting new leads in partnership with the sales team to promote our product.
• Ensure all legal documentation was sent and received to uphold franchisee responsibility.

Denver, Colorado

• Company wide client point of contact for account management.
• First line of contact for customer support matters.
• Assist Owner and COO in day to day operations to maintain company success.
• Maintain proficiency in platform and application use to better assist staff and clients for ease of use.

Denver, Colorado

• Managing a team of 50 to ensure company policies are met and goals are exceeded.
• Proven track record for membership sales.
• Escalate incidents to next level to remain compliant with the company’s standards and procedures.
• Established and maintain productive, professional working relationships.
• Hired and trained employees for maximum studio success.

Denver

Denver, Colorado

• Prospect, cultivate and manage the north Denver territory in medical device sales servicing numerous accounts in a variety of health care facilities.
• Educate patients and clinical staff on application of home electrical stimulation and bracing with direct focus on diagnosis.
• Marketing and building successful relationships to meet and exceed sales goals of the company.
• Monitored expenses and time usage to maximize effectiveness.
• Identified and qualified accounts to assess market potential.

Biloxi, Mississippi Area

• Assist a territory manager in medical device sales across three states.
• Reaching out to a variety of health care facilities to assist in their patient care through the use of home electrical stimulation and bracing line for a variety of diagnoses.
• Monthly sales quota achieved while exceeding annual target-average 160% of plan over year 2016.

Assist orthopedic patients in their recovery through exercises and treatments under the supervision of a licensed physical therapist.

Columbia, Missouri

Help achieve the goals based on an individual plan for the needs of a young individual who have autism.

Warrensburg, Missouri

Assist in activities of daily living for individuals who are physically and/or mentally handicapped. Responsible for following standard procedure to care for nine residents in a group home.