Jaclyn Woo Email & Phone Number

Seattle, WA, US

Seattle, WA, US

Seattle, Washington, United States

• Manage ticket sales and customer service during high volume sporting events with up to 70,000 spectators.
• Solve and respond to account-related issues on Paciolan and Salesforce.
• Coordinate ticketing logistics (seating arrangements, accessible seating accommodations, will-call, guest lists).

Seattle, Washington, United States

• Amwins is a global distributor of specialty insurance, operating within the Excess & Surplus sector. I worked with a managing general agent in the Access Division (small accounts division) and gained experience with.
• Evaluated 250+ insurance applications to ensure compliance with regulatory standards.
• Compared carrier underwriting guidelines with applicants' business operations to offer competitive coverage and quotes with up to $50K in premium.
• Managed policy renewals by coordinating with retail agents and underwriters to update terms and secure continued coverage.

• Conducted market research to generate and qualify 200+ leads and identify an ideal customer profile.
• Executed outreach campaigns through cold calls and social media to initiate contact with 150+ prospects.
• Researched industry trends and competitor activities to identify new sales opportunities.

Snoqualmie Pass, Washington, United States

• Instruct students in skiing techniques and safety procedures.
• Evaluate students' progress and provide constructive feedback to enhance skiing abilities.

Kirkland, Washington, United States

• Developed personalized lesson plans to align with students’ performance levels and school curriculums.
• Adapted teaching methods to different learning styles and effectively navigated various teaching platforms.

Seattle, Washington, United States

• Assisted a Seattle-based Vietnamese waffle mix company.
• Identified partnership opportunities with other local companies in order to outline a market entry strategy.
• Designed a social media campaign to increase brand recognition amongst retail companies and end-consumers.

Seattle, Washington, United States

• Assisted a locally-owned holistic beverage startup.
• Forecasted revenue and expenses and developed a 5-year business operation plan by analyzing company and industry financial statements.
• Researched emerging SEO trends to inform strategic recommendations and increase organic search results.
• Designed student and micro-influencer ambassador program to improve brand recognition amongst target demographics.

Kirkland, Washington, United States

• Promptly solved guest complaints and service issues.
• Maintained high standard of customer service during high volume hours.
• Trained new hires in Square technology and business operations.

• Collaborated with a team of 60+ to initiate and implement nationwide online learning experiences during the pandemic.
• Worked independently to design unique and creative social media advertisements.

Vancouver, British Columbia, Canada

• Performed market research alongside company founders to determine pricing strategies.
• Performed comparative analyses between company's product and competing products.
• Assisted in product design and labeling.

Education record

Activities and Societies: Dean's List, Jack and Ann Rhodes Professional Sales Program, Business Impact Consulting Group, Phi Chi Theta.

2021 Ywls Student

High School Student, International Baccalaureate, 3.99

Activities and Societies: International Baccalaureate Diploma, Salutatorian, Red Cross Vice President, Feeding America Activities.