Jaclyn Dixon Email & Phone Number

Springfield, Mo, Us

Boston, Massachusetts, United States

Humanizing the Path to Parenthood-Legacy provides at-home semen analysis and cryopreservation.Startup life is one of continuous evolution requiring extreme agility. In this role, problem solving, client/patient care management, team management, sales, and reaching OKR/KPI targets have been the main focus.

Kansas City, Missouri Area

Remote

As a Client Relationsip Specialist responsibilities included overseeing the day-to-day relationship between client and vendor representatives with respect to order and assignment management activities. In addition- managing the day-to-day process of the account ensuring opportunity fulfillment and high-level service for the customer.ResponsibilitiesDaily tasks include but are not limited to:• Responsible for facilitating the order fulfillment process.• Providing excellent customer service and acting as the liaison between the client and vendors.• Providing guidance and be a process/technology resource for client, field end-users, and internal departments.• Validating incoming orders to insure complete understanding of order requirements.• Distribute orders to appropriate vendors in accordance with the account contract terms and conditions.• Review candidates resumes to insure all client requirements are met.• Meet or exceed all applicable account Service Level Agreements (SLAs) as outlined by the client.• Assist vendors to increase fill rates on all orders.• Meet with client representative to ensure complete understanding of business requirements.• Knowledge of industry skill sets as related to the account (IT, Engineering, Accounting/Finance Administrative, and Light Industrial).• Support the account by running reports.• Assist with new hire on-boarding activities.

Commerce, Ca

My primary function at Newgistics as an Operations Liaison was to act as the bridge between clients and the operations team. This included studying compliance and successfully managing a team dedicated to executing daily orders for large retail clients such as Zappos, Bed Bath and Beyond, Brookstone, Target, Cabela's, Zulily, and others. Other responsibilities included:• Daily order delegation.• Team management.• Creating proper shipping documentation, BOL’s, labels, placards, commercial invoices, etc.• EDI management (ASN’s, labeling, etc).• Implementation and SOP management.• Supply procurement.• Meeting department staffing needs by coordinating temporary labor, recruiting and interviewing for permanent roles.• Inventory control and cycle counting supervision.• Facility event planning and coordination.• Freight scheduling.

Commerce, Ca

Multi directional role including sales, office, and warehouse management. Responsibilities included:• Administrative office duties: Order fulfillment, shipping, receiving, inventory, dispatching, freight scheduling, social media presence management, attending trade shows, document imaging, invoicing, recruiting, and other associated tasks.• Sales duties included phone and email follow up for storage and trucking inquiries, quote and contract preparation, facility tours with potential clients, new account set up, and term and pricing negotiation.• Responsible for prioritizing and meeting deadlines autonomously. • Directly supervised 4-8 employees depending on the season.• Approximate revenue of $20k per month generated from sales.

Long Beach, Ca

• Responsible for reservations, dispatching, providing trip quotes, and brokering trips to an international network of associates. • Worked with Odyssey LMS, Flight Aware, and Google Maps. • Demonstrated a fast learning capacity, flexibility, and versatile skill set. • Worked during unsupervised hours supporting after hours clientele and drivers, sometimes even dispatching from home overnight to cover company needs. • Provided customer service to noteworthy celebrities, and business people who required the utmost in care and discretion.

Los Angeles, Ca

• Responsible for answering a high volume of calls, order input and accuracy, dispatching, maintaining customer and driver relationships, vehicle preparation, and general office support.• Sales included rate quotes, up-sale of additional options for celebrations such as liquor/decorations/flowers/etc.,• Responsible for maintaining the company blog, vendor relationships, and marketing to targeted individuals such as wedding coordinators, wedding chapels, corporate managers, funeral directors, etc.

• Assisted in marketing services to Insurance Agents by visiting offices daily.• Directly assisted the owner of the branch by running errands, obtaining samples from customer homes, onsite labor coordination, purchasing materials, travel coordination, and event attendance.• Worked closely with the JCA to follow up on delinquent customer accounts.• Occasionally assisted with warehouse organization and onsite construction