Jaclyn Lee Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Achievements:- Lead the roll-out of a 9-day fortnight roster model for the operations team nationally- Automated administrative HR processes using Employment Hero, Pay Hero and SlackKey Responsibilities:- Development of P&C strategies- Identify growth opportunities and career pathways for team members- Lead culture and engagement initiatives- Performance.

Sydney, New South Wales, Australia

Key Responsibilities:- Talent acquisition of customer service, administrative and entry-level roles- Onboarding, offboarding and crossboarding of employees- Performance management and internal investigations- Monthly reporting of staff development progress and other HR KPIs- Payroll administration and queries support- Creation of the employee induction and.

Achievements:- Increased store staff promotions to supervisors by 190% YOY- Increased the number of store manager candidates from 6 to 21 (350% YOY)- Increased the number of manager candidates promoted to Assistant Manager or Store Manager by 160% YOY- Increased the retention rate of the graduate program from 29% to 84%Key Responsibilities:- Design.

Achievements:- Selected as Store Manager for New Store Opening (NSO) project - Westfield Liverpool- Successfully opened the Liverpool store, exceeding net sales and profit targets for the first 6 months (pre-lockdown)- Developed 4 floor supervisors in 3 monthsKey Responsibilities:- Creation of the staffing plan and work schedule based on the organisation.

Achievements:- Achieved yearly profit targets despite the impact of COVID-19- Developed and promoted 3 floor supervisors to Manager candidates- Smoothly transitioned the store to a new Time Management system (Kronos)Key Responsibilities:- Managed the entirety of the store ($1mil+ weekly turnover, 250+ staff) on a daily, weekly, monthly and half-yearly.

Midcity, Sydney

Achievements:- Ranked #1 in net profit across UNIQLO GlobalKey Responsibilities:- Managed the Women's department ($600k+ weekly turnover, 150+ staff) on a daily, weekly and monthly basis- In-store merchandising and layout creation- Inventor management and stock ordering- Human resource management, including recruitment, mediation and termination

Midcity, Sydney

Achievements:- Successfully completed the graduate program in 12 months- Smoothly transitioned the store to a new inventory management system (Creative Retail)

Miranda, New South Wales, Australia

Achievements:- Customer Service of the Month Award (March 2016, September 2016, April 2017)