Jacques Mourgues Email & Phone Number

Paris, Île-De-France, France

- Manage a team of 6 analysts- Enrich Master Data Management and ensure governance on product level- Supervise E2E production data flow- Lead level 1 incident management process- Define and drive continuous improvement plan- Build reporting for main KPI and SLA.

Munich, Bavaria, Germany

- Manage data-in on GCP: organize incoming data (files/API) on regular basis, including EDA, data cleaning and preparation using Python for Data scientists.

Paris, Île-De-France, France

- Master Data Management for both product and shop referential including custom objects creation, - Manage global referential alignment between 2 databases. Lead 4 technicians to track discrepancies and anomalies in order to build reports with combined data.- Design global dashboard to display referential information, custom objects and pre sales data for Production BI and Sales teams,- Build reports to deliver combined pre-sales and sales data to highlight the impact of promotions on sales for various European clients,-Set up data in and designing deliveries for ad hoc projects out of the core business.

Paris, Île-De-France, France

- Organize instore and leaflet data collect for 43 field auditors – 500,000 records/month,- Manage data-in and performing quality checks to evaluate auditors achievements and preparing data for the production,- Organize data production (8 technicians) : data matching and price control.

Boxtel, North Brabant, Netherlands

- Develop daily RMA (Return Merchandize Authorization) dashboard about statistics for products and technical issues on European level.- Develop a Work Force Management Tool to simulate how projects are covered regarding forecast and available staff and technical skills.

- Supervise technical support projects for Southern Europe (up to 40 technicians)- Manage, plan, organize staff including training and evaluation, SLA and reporting.- Build up activity reports for international clients and Sales and Finance Departments.