As Finance & HR Manager at LCO, my primary responsibilities include:- Drafting and managing the library’s annual budget- Facilitating payments to all library vendors and contractors- Purchasing supplies for all departments- Writing and editing library policies under the Library Director's supervision- Preparing and maintaining accurate records in accordance with the Public Libraries Records Retention Schedule- Onboarding and offboarding employees- Managing employee benefits packages, including paid leave, insurance, and retirement- Keeping time and processing payroll- Maintaining accurate financial and personnel records- Initiating and maintaining staff and volunteer background checks- Assisting the Library Director with various projects, including building maintenance and contract execution- Assisting other departments when needed- Performing basic administrative and clerical functions

As a Writing Assistant, my primary responsibilities included: - assisting fellow students in the drafting, writing, and revising stages of their essays- engaging relevant scholarship on writing theory and pedagogy- proctoring student exams- grading assignments- scheduling and managing appointments- contributing at weekly team meetings- cleaning and maintaining a shared workspace

As a Customer Service Representative, my primary responsibilities included:- facilitating financial transactions, cash and electronic, including deposits, withdrawals, and transfers- managing confidential information- representing Sterling Bank in a professional, hospitable manner- providing customer service, both face-to-face and over the phone- accurately keeping a cash drawer- educating customers about various banking products

In this position, I performed a great number of various clerical and marketing-oriented duties. Primary duties consisted of creating social media content, photography, data entry, guest relations, administrative duties, and inter-department communication. Further, I served other departments, such as catering operations and restaurant, when the opportunity presented itself. The Keeter Center allowed me to develop hard and soft skills, and I developed familiarity with various programs and CRM software, such as Adobe Photoshop and Caterease. It was a pleasure serving such a prestigious organization and I am thankful for the opportunities presented to me through The Keeter Center.

In this role, I served Sterling Bank through various clerical duties, including but not limited to customer service and relations, data entry, mail operations, and similar tasks. Sterling Bank provided an excellent environment that fostered my professional development and character growth.