Jacob B. Email and Phone Number

As a Commercial Support Executive at INFOTRACK, a leading provider of legal conveyancing solutions, I played a key role in supporting commercial operations and driving client satisfaction. My responsibilities were centered around assisting the sales and account management teams, enhancing client relationships, and optimizing internal processes. Key duties included:Client Support & Relationship Management: Acted as the primary point of contact for clients, providing guidance on INFOTRACK’s suite of digital conveyancing products. Assisted clients in resolving technical issues and navigating the platform, ensuring a smooth and efficient user experience.Sales & Account Coordination: Supported the sales team in managing key accounts, preparing proposals, and maintaining client records. Collaborated with account managers to monitor contract renewals and client usage trends, contributing to retention and growth efforts.Product Expertise & Training:Delivered product demonstrations and training sessions to new clients, helping them understand the full functionality of INFOTRACK’s services. Actively worked with clients to tailor solutions to their specific business needs.Data Analysis & Reporting: Analyzed customer data and usage patterns to generate reports that informed strategic decision-making for both internal teams and clients. Provided insights that helped optimize service delivery and identify potential upsell opportunities.Process Improvement: Collaborated with cross-functional teams to streamline internal workflows and enhance operational efficiency, contributing to the continuous improvement of client service processes.This role allowed me to deepen my understanding of the legal technology landscape, develop client-facing skills, and enhance my ability to support commercial operations in a fast-paced, high-stakes environment.

In my role as an Assistant Recruitment Representative at Post Recruitment, I provided essential support in the recruitment process across multiple sectors. I assisted in managing candidate pipelines, client interactions, and the overall recruitment workflow. My key responsibilities included:Candidate Sourcing & Screening: Utilized a variety of sourcing techniques, including online platforms, job boards, and networking, to identify and engage with potential candidates. Conducted initial screening interviews to assess suitability and alignment with client requirements.Client Relationship Support: Assisted in maintaining relationships with existing clients by coordinating communication and ensuring prompt delivery of recruitment solutions. Supported client meetings, helping to understand their staffing needs and contributing to the creation of tailored recruitment strategies.Administrative Duties: Managed job postings, updated candidate records in the Applicant Tracking System (ATS), and maintained accurate documentation of the recruitment process. Coordinated interview scheduling and followed up with candidates to ensure timely communication throughout the hiring cycle.Market Research & Talent Insights: Conducted research on industry trends, talent pools, and competitor activity to provide valuable insights that informed recruitment strategies and client advising.Team Collaboration: Worked closely with senior recruiters and account managers to ensure smooth execution of recruitment campaigns, sharing feedback and participating in strategy discussions to improve the overall hiring process.This position allowed me to develop strong organizational skills, an eye for talent, and a deep understanding of recruitment operations, preparing me for future roles within the recruitment and talent acquisition field.

Door to door sales of energy prices including gas and electric. this was a 12hr plus job a day going to different cities and towns which sometimes went as late as 10pm

As a Farm Assistant, I was responsible for a wide range of tasks related to the daily operations of a working farm. My role primarily focused on the care and management of horses, as well as supporting the preparation and execution of equestrian and agricultural events. My key responsibilities included:Equine Care: Provided daily care for horses, including feeding, grooming, mucking out stables, and maintaining exercise routines to ensure their health and well-being. Assisted in handling and training horses for both recreational and competitive purposes.Event Support: Played an integral role in the setup, organization, and coordination of equestrian events, ensuring smooth operations. This included preparing event spaces, managing equipment, and assisting participants with horses during competitions.General Farm Operations: Performed routine farm maintenance such as fencing repairs, pasture management, and equipment upkeep. Assisted with animal husbandry beyond horses, including feeding and caring for other livestock when required.Time Management & Flexibility: Worked on the farm during weekends and before school, demonstrating strong time management skills and the ability to balance multiple responsibilities.This role allowed me to develop a strong work ethic, attention to detail, and practical knowledge of farm management, with a particular emphasis on equine care and event logistics.