Jacob Hale Email & Phone Number

Pleasant Grove, Ut, Us

-Implemented Facebook, Google, LinkedIn, Pinterest, and Tiktok Ads to increase client revenue as much as 160% YOY-Worked with Paid, LCM, Amazon, and other social platform strategists to create a holistic marketing strategy.-Worked with hundreds of millions in ad Revenue to increase client ROI and Revenue-Worked with several companies ranging from start-up to enterprise level-Created marketing and advertising strategies for dozens of clients across many different industries-Utilized creative briefs to work with designers and videographers to build out static and motion ads to increase traffic, purchases, revenue, and ROAS-Performed in-depth research to build out personas and look in competitor tactics-Managed multiple clients at a time heading client communication, results analysis, and presentation-Ran multiple correlation and other reports to identify key areas of performance and scaling potential

Pleasant Grove, Ut, Us

-Increased Social Media Engagements by as much as 100%-Created original content as well as worked with graphic designers to create posts-Lead the creation, planning, and execution of a public relations campaign-Built and ran focus groups meant to test advertisement effectiveness-Worked with teachers, superiors, and students to take pictures and implement them on the McKay School website

Provo, Utah, Us

-Constructed and lead a small team to hit deadlines and campaign goals-Communicated with other teams to coordinate and execute events and advertising opportunities-Oversaw and participated in the creation of advertisements-Managed a budget to minimize unwarranted expenses while still achieving campaign goals-Worked with administrative bodies to receive approval on different campaign elements

Orem, Ut, Us

Dealt with escalated customers to maintain company image. Made decisions regarding $3000 contracts.Hired, trained, and managed a team of eight individuals in customer service, sales, and problem-solving. Made material for training and informational distribution.Worked with and met deadlines regarding customer satisfaction.

Smyrna, Tennessee, Us

● Trained groups of up to 30 new employees on company policies and procedures● Created training materials using Microsoft Word, Excel, and Powerpoint● Thoroughly adept at staying up to date on company policy and procedures● Adaptive in preparing trainings for new clients and processes with less than a day’s notice

Smyrna, Tennessee, Us

● Received and handled support calls for CSID regarding the security breach into OPM.● Acted as an escalation agent. Handling situations and questions that normal agents couldn’t.● Answered questions from agents regarding tickets and escalations.● Utilized the CSID internal system to manage contact with clients.

Lehi, Utah, Us

● Acted as liaison between potential clients and Account Executives● Generated, managed, and built client relationships with potential leads● Proposed to the executive team the need for a company intranet site and got approval toexplore beta options● Used Google Sites to build a beta intranet site for the company

Salt Lake City, Ut, Us

-Utilized promotions and events to target key publics-Created materials to promote local church activities in order to increase attendance-Approached thousands of people on an individual bases to identify their self-interests and establish relationships-Utilized known self-interests of people to create lessons to target their needs.

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Pre-Medicine/Pre-Medical Studies