Jacob Bateman Email and Phone Number
Jacob Bateman work email
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Jacob Bateman personal email
I am a highly motivated IT Professional with a proven track record with meeting deadlines in a fast paced environment. My strong interpersonal communication skills allow me to maintain and defuse intense situations. Seeking to utilize my experience to take the next step in my career with a respected organization that rewards hard work and a proven record of success.
Nammo Defense Systems Inc.
View- Employees:
- 133
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It System AnalystNammo Defense Systems Inc. Apr 2024 - Present
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Performance & Dependability AnalystJetblue Airways Nov 2022 - Mar 2024Salt Lake City, Utah, United States· Conduct in-depth research on performance metrics of employees.· Examine dependability metrics such as attendance, compliance, login/logout times, no-call/no-show incidents, flag reasons, leave of absence items, and overtime. This analysis helps in creating a comprehensive view of each Crewmember's dependability.· Compile research findings into designated formats and provide detailed reports to Supervisors within the Community, highlighting key insights and trends.· Offer well-researched and sound recommendations to Supervisors for effective coaching, mentoring, and rewarding of Crewmembers.- Engage with Community Managers and Supervisors as internal customers, partnering with them to provide in-depth insights into individual Crewmember performance. -
System AnalystJetblue Airways Jul 2018 - Nov 2022Salt Lake City, Utah· Provide excellent onsite and remote service for JetBlue hardware and applications.· Create, maintain, and support user access within Active Directory and Exchange.· Assists the resolution of incidents and requests from beginning to end with internal and external resources.· Coordinates response for major incidents and outages.· Maintains and updates knowledge base documentation with the most relevant information.
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Consulting Information Technology SpecialistSyracuse Arts Academy Jun 2016 - Aug 2022Syracuse, Utah -
Technical Support EngineerCarbonite Jun 2016 - Jun 2018Salt Lake City, Utah• Provide product support to Evault clients through chat, e-mail, and phone interactions while maintaining a high standard of customer service. • Actively update and monitor multiple ticket queues and meet service level agreements. • Maintain high customer satisfaction through every interaction. -
Data Center Operations Management TechnicianEbay Inc. Aug 2015 - Apr 2016West Jordan Utah• Responsible for hardware, software, and network troubleshooting, server imaging, deployment, configuration, rebuild and decommissioning. • Maintain accurate inventory on all computer components.• Secure data security by wiping, scrubbing and or destroying data on all replaced hard drives.• Project leader for all hardware replacements on servers.• Design and create training program and train new employees.
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System AdministratorUnisys Aug 2010 - Aug 2015 -
Technical Support RepresentativeTeleperformance Usa Mar 2010 - Aug 2010• Assisted customers with technical strategies regarding Verizon Fios material and provided walk-through steps on troubleshooting T.V., Phone and Internet services.• Ensured high customer service quality, proper documentation of each call and focused on first call resolution. -
Help Desk RepresentativeConvergys Jun 2008 - Feb 2010• Resolved client issues on the first inquiry through phone or e-mail interaction while maintaining a high standard of customer service.• Assisted clients with technical inquiries such as networking, software and hardware support.• Maintained domain account databases, assisted with training new employees and sustained a position in the top third percentile of quality scores.
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Warehouse SelectorAlbertsons Jan 2008 - Jun 2008• Ensured that stores received the items they ordered and effectively met the customers' needs.• Provided incredible service to the stores by accurately selecting product from warehouse locations.• Built pallets of selected products that were delivered to stores; ensured pallets were organized to minimize the risk of damaging product and enabled stores to unload the deliveries more efficiently.• Efficiently pulled an average of 490 cases an hour while keeping pace with equipment and machinery to prevent a slowing in workflow.
Jacob Bateman Skills
Jacob Bateman Education Details
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Business Administration And Management, General -
Computer Science
Frequently Asked Questions about Jacob Bateman
What company does Jacob Bateman work for?
Jacob Bateman works for Nammo Defense Systems Inc.
What is Jacob Bateman's role at the current company?
Jacob Bateman's current role is IT System Analyst @ Nammo Defense Systems Inc..
What is Jacob Bateman's email address?
Jacob Bateman's email address is jb****@****emy.org
What schools did Jacob Bateman attend?
Jacob Bateman attended Thomas Edison State University, Salt Lake Community College.
What skills is Jacob Bateman known for?
Jacob Bateman has skills like Troubleshooting, System Administration, Networking, Technical Support, Servers, Operating Systems, Windows 7, Windows Server, Active Directory, Windows, Vmware, Microsoft Office.
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Jacob Bateman
"Preparedness, When Properly Pursued, Is A Way Of Life, Not A Sudden, Spectacular Program." - Spencer W. KimballHonolulu, Hi1hawaii.gov -
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