Jacob Battin Email & Phone Number

Mississauga, ON, CA

Oakville, Ontario, Canada

Meadville, Pennsylvania, United States

• Acted as a primary point of contact to determine service and repair needs for customer vehicles. Managed scheduling coordination by recommending maintenance, diagnostic and repair services to ensure efficient workflow.
• Recognized for providing exceptional customer service in a high volume, fast paced environment which led to high satisfaction reviews for the company’s client experience.
• Increased company revenue by following up with current customers to notify them of any recalls or special service campaigns that may be available for their vehicle(s).
• Assisting sales department with pre-delivery inspection vehicle to ensure they are in sales-ready condition to be purchased.
• Ensuring inventory has necessary supply in order to complete all appointments scheduled daily.
• Maintained company’s overall CRM (Lightyear Dealer Technologies) by updating and organizing customer files to streamline communication within the service department.

Cochranton, Pennsylvania, United States

• Inspected used auto parts inventory and maintaining cleanliness in storage warehouses. Organizing and stocking inventory of various auto parts.
• Ensuring customer safety by inspecting used auto parts before sale, resulting in high customer satisfaction.
• Streamlining workflow by organizing and stocking inventory of various auto parts.

High School Diploma

Commercial Art