Jacob Chandler Email and Phone Number
Dynamic Growth Leader with extensive experience in cross-functional roles spanning sales and operations. As a certified CliftonStrengths Coach and Lean Six Sigma Green Belt, I am passionate about empowering individuals and teams to unlock their potential, optimize performance, and achieve outstanding results. Currently serving as the National Director of Customer Service and Inside Sales, I am committed to delivering customer-centric value and operational excellence.With a proven track record of achievement, I excel in implementing lean concepts to drive efficiency, innovation, and exceptional customer service. My expertise lies in developing and executing strategies that elevate performance at both the individual and team levels. I thrive on creating high-performing cultures that foster collaboration, accountability, and growth.
True Value Company
View- Website:
- truevaluecompany.com
- Employees:
- 2480
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Director, Customer ExperienceTrue Value Company Oct 2023 - PresentLeading high-performing cross-functional teams in customer experience and inside sales, with a focus on creating a culture of excellence. Committed to enhancing customer satisfaction and achieving organizational goals by leveraging data analytics along with customer feedback to identify and implement process improvements. Passionate about driving operational excellence and delivering measurable value to both customers and the organization through strategic, results-driven leadership. -
Gallup Certified CoachClifton Strengths Coach Mar 2021 - PresentMentoring clients to understand and leverage their top talents to enhance self-awareness, improved teamwork, and increased productivity. Successfully coaching individuals and teams across diverse cultures and geographies. Tailoring development plans to align talents with professional and personal goals.
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Wellness Advocate (Diamond)Doterra International Llc Jul 2020 - PresentRaising leaders, developing builders, and empowering individuals to take control of their well-being through education and personalized solutions. Fostering strong relationships with clients, providing ongoing support, recommendations, and resources to help them reach their wellness goals. Mentoring a thriving team, driving sales growth, and expanding our global reach. Servant Leadership. -
District Sales ManagerGrainger Mar 2018 - Jun 2020Dallas, Texas, United StatesLed a team of sales professionals, consistently fostering a collaborative and high-performance culture. Implemented effective pricing strategies and negotiated contracts with key clients, resulting in improved profit margins and enhanced customer loyalty. Utilized customer relationship tools to analyze sales performance, customer behavior, and market trends to allow data supported decision-making. -
Manager, Onsite ServicesGrainger Jan 2016 - Mar 2018Oklahoma City, Oklahoma, United StatesCollaborated with clients and sales teams to align vendor managed inventory strategies with company goals and objectives. Trained and mentored staff in Lean principles, fostering a team of engaged and empowered employees. Led a team of service representatives through successful implementation and management of inventory programs. Led the South Central Region Team as Interim Director. -
Market ManagerGrainger Apr 2010 - Dec 2015Madison, Wisconsin, United StatesConducted regular performance evaluations, coaching, and training to develop high-performing teams. Successfully implemented Lean methodologies to identify inefficiencies and streamline contact center response times. Directed store operations as well as our vendor management team. National Lean Project Leader for Technical Product Support One on a Call. Annual Achiever. -
Store ManagerGrainger Mar 2008 - Apr 2010Lynchburg, Virginia, United StatesOptimized shipping processes that improved response times for our customers. Spearheaded cost-to-serve initiatives within the district, contributing to a financially successful year. Collaborated closely with sales and inventory teams to provide tailored solutions to our customer base. District Leader of the hurricane relief and store relocation teams. -
Various Operation RolesGrainger Jan 2002 - Mar 20082006 - 2008: Assistant Store Manager (Greensboro, NC)2004 - 2006: Sales Team Leader (Boise, ID)2002 - 2004: Warehouse Associate (Salt Lake City, UT)
Jacob Chandler Education Details
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Business Management
Frequently Asked Questions about Jacob Chandler
What company does Jacob Chandler work for?
Jacob Chandler works for True Value Company
What is Jacob Chandler's role at the current company?
Jacob Chandler's current role is Growth Leader | Green Belt & Coach.
What schools did Jacob Chandler attend?
Jacob Chandler attended University Of Phoenix.
Who are Jacob Chandler's colleagues?
Jacob Chandler's colleagues are Madeline Houston, Emily Julkowski, Jay Frazee, Alaa Loay Almohtaseb, Scott Dodson, Angelina Torres, Gabriel Ovalle.
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