Ticket Operations Associate
Current- Oversaw ticket operations at entry gates on gameday- Led team of approx. 15 ticket scanners for each event- Ensured the validity of tickets for up to 30,000 fans per game- Provided fast and friendly service to patrons, answering questions and helping to guide them around the venue- Resolved any issues spectators had with tickets, and worked to make sure they were able to enter the stadium- In addition to Carolina Panthers home games, I have also worked Charlotte FC matches, Collegiate Football games such as the Duke's Mayo Classic, ACC Championship, and Duke's Mayo Bowl, concerts, and other events at Bank of America Stadium