● Monitor depository institutions in District Eleven ● Evaluate bank collateral to ensure it aligns with Federal Reserve lending standards ● Help facilitate loans to banks in District Eleven ● Perform entry level ad-hoc assignments

● Meticulously evaluated client payment inflows and outflows to optimize cash position● Negotiated deposit rates with diverse client set, from small enterprises to financial institutions● Developed client-centric strategies for off-balance-sheet investments scenarios● Maintained optimal cash levels on JPM balance sheet, aligning risk and liquidity● Composed firm-wide documents outlining Federal Reserve Interest Rate changes and impacts to deposits● Conducted forecasting demos to enhance clients’ daily cash position prediction

Consumer & Community Banking● Provided Critical Account Monitoring and Daily Attendance Reports to senior leaders in Reconciliation Services Group● Led initiative to transition employee scorecards from Access/Excel to modern analytics tools (Alteryx & Tableau)● Restructured SharePoint entitlements to improve access controls Commercial Bank ● Achieved the successful commercialization of the Digital Bill Payment product● Identified new sales opportunities across CB industries; Designed and created "Battle Cards" (competitive analysis) on the top competitors in the Bill Presentment space● Created a 4 Part Training series that was recorded and used to train PSS, Sales, and Banker communityCorporate & Investment Bank ● Assisted in the commercialization of Client Managed and Processor Managed Network Tokens ● Performed a service code audit for encryption products● Assembled revenue forecasts for a new terminal product and calculated break-even pricing ● Documented processes required for attaining approval for product expenses

● Created energetic lesson plans for classes● Enthusiastically led 45-minute classes of 10 or more daycare students● Learned to multitask in a high-pressure work environment

● Analyzed billing accounts to create Productivity, Status, and Variance Reports● Built relationships with employees across the firm ● Updated procedure documents for Billing Escalations Team

● Responsible for 1st Tier Tech support for Hilton, Four Seasons, and McDonald’s● Performed troubleshooting in order to resolve customer service network issues ● Improved listening skills, attention to detail, and problem-solving

● Worked directly as owners’ assistant in Real Estate management and leasing● Communicated with tenants, organized paperwork for all clients, and documented meetings with new clients