• Working as an Operations Supervisor at a large distribution center, supervising employees in inbound, outbound, and line haul operations, ensuring efficient & accurate handling of incoming goods and shipments to meet customer satisfaction goals.• Utilizing sophisticated computer programs to develop & execute efficient freight plans for up to 2,000 shipments daily, ensuring 95% on-time delivery rate.• Communicating with and managing 40+ associates at any given time. Collaborating closely with coworkers & superiors to create an efficient workflow that optimizes resources and ensures timely delivery of all shipments.• Conducting weekly focus groups with associates, coworkers and direct supervisors to identify and mitigate sources of claims, reducing overall claims by over 60%.