Jacob Ferguson Email and Phone Number

Supports in-house, mission critical databasesManages website content for NCDOJ website and intranetImplementing Onbase document management systemBuilding relationships with business ownersTranslates business needs into technical specificationsCommunicates technical material to end usersExcels in training end users

Develops/supports office databases; security of same.Oversees in-house electronic application referral and other administrative proceduresPerforms report data design; mining (some Banner interface).Assesses/addresses technical needs of other operations in unitDesigns publication; designs and updates websiteLiaison between department and external vendorsSupervises part time employeesAdvises on software purchases

Elicited requirements, implemented design, and performed user acceptance testing for new School of Graduate Studies website; developed business intelligence reports in PL/SQL; performed website administration; assisted current and prospective students with technical problems arising during the admissions process.