Jacob Gardner Email & Phone Number

Minneapolis, Mn, Us

Drive delivery efficiencies using routing software to optimize fleet utilization and cost. Provide exceptional customer service through planning optimal routes and meeting customer commitments. Job Responsibilities:Responsible for efficient processing of daily routes and special deliveries for regional DC’s utilizing RoadNet Maintain daily routing processes and procedures.Validates all orders drop into RoadNetAnalyzes routes for efficienciesReview routes for max cube and potential route reductionsPlan backhauls in most efficient manner and communicate them with DCEnsure all routing is DOT compliantReleases routes to warehouse for batchingPerform to expected level of router KPI’s to be determined by Management

United States

KEY RESPONSIBILITIES:* Ensure all driver assignments are communicated and understood daily* Act as the driver liaison between customer service, planning, and our safety team* Assume ownership for each load from the point of dispatch to the point of delivery* Maximize the driver’s value to the company by enhancing their customer service, driving safety, productivity, and compliance with DOT and company regulations.* Receive load assignments from our planners and review to ensure load meets driver running strategy* Provide prompt notification to planners and Customer Service Reps as issues arise* Build relationships with professional commercial truck drivers by keeping them informed, focused and motivated* Act as the voice of the driver and interact professionally with planners and customer service — the purpose being to ensure the driver’s needs are met as well as the external customer’s needs in the planning processSYSTEMS UTILIZED:* McLeod* Trucker Tools App/Webpage* DAT* Power BI and Microsoft 365

Edina, Mn

• Schedule and enter appointments/orders into company TMS with 100% accuracy• Receive and document appointment requests from other departments as needed.• Communicate appointments to all departments in a timely fashion.• Systematically follow customer Standard Operating Procedures• Manage paperwork requests i.e. POD’s and/or BOL’s• Perform daily check calls and document information and data into systems on loads dispatched • Set up appointments with carriers.• Ensure accurate data capture and update team on any issues with loads through the day.• Support AR in collection of past due invoices for loads covered.

Minneapolis, Minnesota

* Contact new customers* Responsible for customer acquisitions* Responsible to develop and increase profitable volume with existing and newly acquired shippers* Build relationships with developing accounts* Use strong relationships to understand customer’s business, better qualifying them to identify andsolve the customer’s problems* Uphold the company standard following the company principles of Customer, Company, Office* Contact and build relationships with carriers* Increase capacity for specific projects and lanes* Increase the overall capacity for the office and company* Uphold the company standard following the company principles of Customer, Company, Office* Daily operations of accounts in the office, including:o building loadso setting up carrierso updating/check callso scheduling pick up and delivery appointmentso updating customer systemso updating customers with critical information, etc.* Gain up-to-date personal knowledge of market freight rates in order to determine a “fair” price topay trucks and charge shippers* Offer rates established by Senior Transportation Brokers and management* Negotiate as market demands* Recommend solutions for customers to Senior Transportation Brokers and/or management* Adhere to procedures, guidelines, and protocols set by Senior Transportation Brokers and/ormanagement* When hauling all loads, Transportation Brokers have specific industry knowledge regarding:o product compatibilityo shipping requirementso temperature requirements

Champlin, Mn

* Maintain master database of fleet vehicles on paper and electronically.* Maintain fleet vehicle files, to include titles, licensing, bill of sales, and lease information.* Monitor fuel usage, maintenance, and operation of Egan’s vehicle fleet.* Data Entry for equipment repairs* Assist with strategic decisions about usage and operation of vehicles.* Assist with data entry, and internal correspondence.* Coordinate usage of Egan’s loaner vehicles* Work closely with Egan repair garage.* Review and update annual fleet licensing and submit payment as required.* Submit license and title applications as required for vehicle titling.* Distribute license plates, tabs, insurance papers, and cab cards to drivers as required.* Coordinate sale of fleet vehicles, to include:: 1. Promotion and advertising of sale 2. Removal of existing graphics 3. Title transfers 4. Execution of bill of sales 5. Fleet license cancellation* Updating files* Assist with new fleet vehicle purchases, to include: 1. Writing of vehicle purchase specification 2. Working with current leasing company to secure purchase 3. Communicating with leasing company and vehicle dealer for stock purchases 4. Vehicle licensing 5. Installation of GPS devices in vehicles.* Operation and administration of GPS vehicle tracking using Next Traq web-based software* Create reports as required* Coordinate/create Geo Fence in software* Monitor GPS system, to ensure 100% accuracy and function.* Administration of fleet leasing program

Roseville, Mn

•Maintain independent contractor driver files with all pertinent information•Provide supply chain/logistics analysis support•Research and troubleshoot issues for clients and drivers•Learn and train others on new dispatch hosted client including master database transferring and upkeep•Input and dispatch routed orders for clients•Developed cost effective inventory management procedures including new uniform program with outside vendor•Train new hires on company procedures and operations

Plymouth, Mn

•Provide backup for all document processing positions•Maintain and troubleshoot all printers, copiers, fax machines and other misc. pieces of hardware throughout the office•Research and troubleshoot documentation and electronic court filing issues•Partner with outside vendors to secure competitive pricing for printer/copier hardware and supplies•Provide operations management and guidance•Partner with suppliers to develop cost saving practices for inventory of supplies and equipment

Maple Grove, Mn

•Train employees in operations side of the grocery business•Utilize data tools to write and send orders to the warehouse to ensure product availability and proper inventory levels•Partner with distribution center and other stores to effectively utilize Aldi SCM system•Ensure all data is collected and entered correctly at end of day and transmitted to corporate office •Provide in-store IT assistance at a very relaxed level due to age of OS•Achieve higher levels of productivity via efficient budgeting and employee scheduling

Store 303

Managed the store due to the untimely passing of the store manager, hired/trained new employees, wrote the schedules following allotted budget, wrote orders, stocked orders on shelf, maintained store cleanliness and operations.

Managed the store whenever the owner/manager was unable to do so, generated sales through custom document services, handled cash deposits and withdrawals for store bank account, helped hire and train new employees, taught new owners ins and outs of the business.

Rogers, Mn

Ensured a positive worship experience through high quality sound mixes, trained an entirely volunteer staff, trouble shot all sound and video difficulties, created custom Power Point presentations/song backgrounds for use during praise and worship, re-opened and managed the church multi-media and general store.

Set product to plan, located clearance items to reduce overhead, ensured accurate counts of merchandise through inventory taking, reset seasonal displays for multiple stores.

Bachelor Of Science (Bs), International Business, 3.98

Activities and Societies: Dean's List every term/semester; graduated Summa Cum Laude

General Studies

Hs Diploma, General Studies, 3.98 Gpa

Activities and Societies: Marching Band, Pep Band, Jazz Band