Jacob Gray Email and Phone Number

Management and support to specified customer accounts, in regards to parts inventory and fleet maintenance needs

Opening and processing paperwork for diesel truck and trailer repairs. Providing customized repair updates to large fleet customers. Creating and submitting estimates for repairs.

Opening and processing paperwork for diesel truck and trailer repairs. Contacting and advising customers on the repairs needed to their fleet. Creating and submitting estimates, as well as performing shop foreman duties on the weekends.

On call 24/7 to manage new and old customers fleets, of On-Highway trucks and trailers, by dispatching technicians to perform repairs at any hour of any day. Schedule regular maintenance for each individual customer, and form custom pricing tables for individual customers needs. Process paperwork for completed repairs, and manage service vehicle's on-hand inventory, and parts needs.

Diagnosing and repairing vehicle concerns (Gasoline/Diesel) Relating customer concerns Writing up/billing out customer paperwork Supervising fellow employees Working in a team atmosphere to further technical knowledge, and complete tasks Opening and closing duties Currently have obtained over 100 certifications with Ford (Technician and Customer Service)

2003 Diagnosing and repairing vehicle concerns Utilizing diagnostic tools and equipment to repair vehicles and verify diagnosis