Jacob Hatton

Jacob Hatton Email and Phone Number

Government Account Representative @ Grainger
Kansas City, MO, US
Jacob Hatton's Location
Kansas City, Missouri, United States, United States
Jacob Hatton's Contact Details

Jacob Hatton personal email

n/a
About Jacob Hatton

Jacob Hatton is a Government Account Representative at Grainger.

Jacob Hatton's Current Company Details
Grainger

Grainger

View
Government Account Representative
Kansas City, MO, US
Website:
grainger.com
Employees:
21149
Jacob Hatton Work Experience Details
  • Grainger
    Government Account Representative
    Grainger
    Kansas City, Mo, Us
  • Grainger
    Account Manager
    Grainger May 2024 - Present
    Lake Forest, Illinois, Us
  • Grainger
    Government Account Representative
    Grainger Jan 2020 - Present
    Lake Forest, Illinois, Us
    -Maintain a strong understanding of government contracts.-Determine, prepare and present the appropriate “Grainger Value Proposition” to each account and review how Grainger can add value and help with each account’s purchasing needs.-Create a territory plan that optimizes call routes, maximizes time in the field and ensures you are delivering and executing a sales plan that meets or exceeds stated performance targets.-Consistently maintain account and customer contact and record follow up details in Grainger’s CRM (Salesforce).-Maintain a strong understanding of government contracts and leverage benefits for the customer.-Proactively drive sales with each account while utilizing a wide array of available communication channels to maximize revenue.-Be timely and responsive to customers’ real-time needs.-Grow revenue to stated thresholds.-Achieve or exceed stated metrics of daily calls, customer face time minutes, etc.-Regularly exercise independent judgment and discretion when interacting with all accounts and determining product and service offerings.-Effectively use quantitative skills to report accurate information on overall results of customer interactions.-Work in a highly matrixed organization.-Understand buying decisions, buying processes and cash flow dynamics of aligned customers.-Understand and use basic selling techniques: open, probe, presentation, over-coming objections.-Identify opportunities, negotiate and manage sales; manage business needs and cost requirements.-Understand, apply and synthesize data/information regarding customers and account package.
  • Cintas
    Sales Service Representative
    Cintas Apr 2014 - Jan 2020
    Mason, Oh, Us
    Cintas is seeking a Service Sales Representative - First Aid and Safety (FAS) to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used and/or outdated products; servicing any safety equipment that requires periodic maintenance; and up-selling products that will benefit the customer and ensure OSHA compliance.
  • T-Mobile
    Sales Consultant
    T-Mobile May 2013 - Apr 2014
    Bellevue, Wa, Us
    • Continuously work to build expertise in uncovering customers' needs and have a passion to educate, demonstrate and recommend device and service solutions• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices• Approaching service and sales needs with composure, integrity and compassion• Become skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:• Consistently seeking out information between customers, learning about innovations in wireless and technology• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment• Successfully identify and handoff small business leads• Support team initiatives and create an inclusive environment
  • At&T
    Sales Consultant
    At&T Oct 2009 - Mar 2013
    Dallas, Tx, Us
    • Provide extraordinary customer service by being compassionate towards and understanding their needs.• Build value by offering tailored and thoughtful solutions to fit each person, family or business.•Assist leaders with store operations and duties.• Cooperate with fellow Retail Sales Consultants to achieve a team approach to sales and customer service.• Excel in selling all of AT&T's products and services, including entertainment, as we are a full-service lifestyle solution for our customers.• Work with Company leaders to stand out, serve and succeed within the local community

Frequently Asked Questions about Jacob Hatton

What company does Jacob Hatton work for?

Jacob Hatton works for Grainger

What is Jacob Hatton's role at the current company?

Jacob Hatton's current role is Government Account Representative.

What is Jacob Hatton's email address?

Jacob Hatton's email address is ha****@****tas.com

Who are Jacob Hatton's colleagues?

Jacob Hatton's colleagues are Dalena Espino, Freddie Dixon, Gary Ellis, Leslie Martin, Jesus Gonzalez, Heberto Espinoza, Susan Patterson.

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