Jacob Hendricks Email & Phone Number

Austin, Texas, United States

Austin, Texas Area

Austin, Texas

Supply and Demand Planning for Tapes, Resins, & Solar products (136 SKUs)• Managed order placement to manufacturing plants & vendors to maintain correct stocking levels at distribution center• Strategized & analyzed safety stock, customer service level, lot size, & lead time data to optimize inventory & service• Led supply planning of LRF (5 manufacturing plants & 3 vendors) while product sales grew 1500%• Launched deployment & stabilization of SAP to 3M products & vendors; including data cleansing & validation• Reduced daily backorder from $600K to $100K through weekly meetings & reports with manufacturing plant• Implemented Sales & Operations Planning with cross functional teams to improve product forecasts & portfolio• Met with international subsidiaries to align their forecasts to US manufacturing schedules • Maintained compliance of nonworking inventory, vendor managed inventory & annual physical counts• Supported Project Ebony - relocation of manufacturing from UK to US, resulting in uninterrupted product flow. Supported New Product Introduction projects by developing efficient supply chain processes for new product launch

St. Paul, Minnesota

Supply Chain Analyst (St Paul, MN)• Led supply and demand planning for 202 SKUs of window film• Completed 3M Certified SC Professional (CSCP) Course• Increased supplier on-time shipments from 47% to 73% through weekly metrics reporting & improved forecastsProduction Planner (Menomonie, WI) • Managed the inventory, capacity & 24/7 production schedule for multiple manufacturing lines• Increased inventory turns from 5.8 to 7; maintained 95% service level• Created Labor Hours Calculator - used to predict labor needed & justified adding 2nd shift • Green Belt Project: Reduced packaging Inventory errors; Completed GB Certification Course Customer Account Management Representative (St Paul, MN) • ICSA Certified Customer Service Professional• Saved 5% of team's time by linking customer SKU & 3M SKU lists in customer service software• Discovered Counterfeit 3M Privacy filters being sold, gathered customer data for legal team to confront seller

• Created MS Access Database to track $1 million of inventory (1200+ machine parts) with 20+ users • 50% reduction in time for purchasing agent to purchase inventory because of new database & SOP's• 75% reduction in time for mechanics to find and/or request new parts because of new database & SOP's

Software Engineering Career Track Certificate

800+ hour course covers key aspects of front-end web development, back-end web development, databases, and data structures and algorithms..

Bachelor Of Science - Bs, Business Management - Global Supply Chain Emphasis